At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
This role is responsible for preparing, updating, and maintaining production documentation including Work Instructions, rework instructions, NCRs, ECNs, and production records. You will ensure all documentation is accurate, controlled, and aligned with manufacturing processes to support efficient and compliant production.
You will work closely with engineering, production, and quality teams to translate technical requirements into clear, structured, and user-friendly documentation for the production floor. The role also supports ongoing updates driven by engineering changes, non-conformances, and process improvements.
They will:
• Develop a broad understanding of the Alcon products, their underlying technologies, and their application at Alcon.
• Assist in meeting any product-based objectives set by Engineering, Production, Quality, Regulatory, and Marketing.
• Work collaboratively across all disciplines to take products from development to mass production and general availability in the market.
• Analyse new and existing engineering technologies and apply them in the testing of manufactured products.
Key responsibilities include:
Prepare and maintain Work Instructions, rework instructions, and technical documentation
Support NCR and ECN processes through accurate documentation updates
Translate complex engineering requirements into clear, practical instructions
Ensure documentation meets quality and controlled environment standards
Work with Bills of Materials (BOMs), production records, and traceability systems
Collaborate with Production Engineering, Quality, and Operations teams
Contribute to continuous improvement of documentation and production processes
Skills & Experiences:
Engineering degree (Mechanical, Manufacturing, Biomedical, or similar)
Experience in medical device or controlled manufacturing environments (e.g. ISO 13485, GMP, cleanroom)
Someone stronger in "strong documentation skills" as an "Engineer/technical writer"
Proven proficiency in Microsoft Office applications, particularly Word and Excel
Demonstrated track record of producing clear, accurate, and timely documentation in a fast-paced manufacturing environment
Strong experience working with NCRs, ECNs, Work Instructions, and rework documentation
Proven ability to prepare and maintain technical documentation, including work instructions, process documentation, and production records
Experience working with Bills of Materials (BOMs) and production traceability systems
Ability to interpret engineering drawings and translate complex technical requirements into clear, practical instructions
With Attributes:
Excellent written communication — able to move between technical detail and clear, simple instructions
Methodical and well-organised, with strong attention to detail
Practical and action-oriented approach to supporting production
Confident working with cross-functional teams in a fast-paced environment
•Full-Time Role: Standard day shift with stable hours.
•18 months contract with potential to permanent
No visa sponsorship / relocation will be provided for the role. All applicants need to have full Australian work rights.
Why join Alcon?
- Join a global leader with a rich history of innovation and excellence in eye care.
- Be part of a collaborative and supportive team culture that values diversity and inclusion.
- Enjoy a competitive compensation package and opportunities for career advancement.
- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.
Alcon Careers
See your impact at alcon.com/careers
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.