Job Title: Production Supervisor
B Crew- 7am-7pm
Department: Production
Reports To (Title): Line Manager
Job Purpose
Oversee teams, processes and resources throughout the shift to achieve production goals, enhance employee development, and improve production line efficiency, while maintaining strict adherence to safety standards.
Duties and Tasks
(To be performed in full alignment with CANPACK Core Values: Respect, Safety, Teamwork, Integrity, Quality, and Innovation)
- Supervise team operations, assign tasks, manage absences, oversee activities, and track performance to ensure efficient task completion.
- Supervise production line operations, monitor equipment, quality and efficiency, and ensure adherence to standards and schedules while achieving production goals.
- Monitor key performance indicators (KPIs) during the assigned shift to ensure achievement of shift-level output, quality, and delivery targets.
- Coordinate and support employees’ training strategies, assess skill levels, and ensure they possess and apply the required capabilities to meet operational standards.
- Ensure continuous monitoring of manufactured product quality, adherence to quality standards, and prompt initiation of corrective actions in cases of deviations or non-conformities.
- Identify and resolve production issues, support continuous improvement efforts, and implement process enhancements to increase efficiency and product quality.
- Conduct performance reviews to assess individual contributions, provide feedback, and support employee development.
- Promote a high-performance culture and support the professional growth of team members through coaching and skills building, aligned with company’s training curricula and strategies.
- Contribute to short- and medium-term operational planning by providing input based on shift-level performance, resource availability, and production challenges.
- Coordinate shift handovers and personnel scheduling to ensure operational continuity and efficiency, including managing holidays, overtime, and collaboration with production and support teams.
- Ensure adherence to Good Manufacturing Practices (GMP), Maintain the area in accordance with 5S standards and Continuous Improvement methodologies.
- Perform other duties as assigned by supervisor, in line with the scope of the position and employment agreement.
Required Qualifications
Indicate the minimum recruitment specification, the ideal person specification, the preferred minimum qualifications and skills required for full satisfactory job performance and to meet expectations
Qualifications and Education
Include any specialized education and qualifications needed to be able to do the job.
Work Experience
Clarify the minimum years of total work experience and other relevant work experience required to be able to perform the job
- Vocational or associate degree in a technical field, or equivalent practical experience.
- Minimum of 3–5 years of experience in a manufacturing environment.
Skills
Knowledge
- Strong leadership, organizational, and problem-solving skills.
- Ability to assess employee skills, coordinate training, and support development.
- Excellent communication and interpersonal skills across all organizational levels.
- In-depth knowledge of manufacturing processes, production planning, and resource management.
- Safety procedures and enforcement.
- Solid understanding of production equipment and technical operations, with the ability to interpret process parameters, monitor performance.
- Comprehensive working knowledge of quality, safety, and compliance standards relevant to the industry.
- Familiarity with Continuous Improvement methodologies.
Training
Include any specific training (both internal and external) needed to do the job.
Language
Include the level of required language needed to do the job.
- Health & Safety (Occupational Safety Training).
- Company Policies and Code of Conduct.
- Leadership & Communication.
- Product Process and Quality.
- Lean Manufacturing & Problem-Solving Tools.
- The employee may be required to complete additional training as directed by the Company, in response to operational, quality and/or safety needs, or to meet other business requirements.
- Ability to communicate in business language – country specific.
Work Independence / Supervision Level
• Intermittent / Minimal: The employee normally receives little instruction on day-to-day work and receives general instructions on new assignments. Moderate Work Independence. Limited Decision Making.
Communication and Working Relationships
Include the communications that are within the position’s holder responsibilities. (e.g., Internally can communicate with all departments, externally can communicate with suppliers’ service providers, customers, governmental entities)
- Regular communication with team members, other supervisors, and departments to ensure alignment and support continuous improvement.
- The employee may be required to engage in additional forms of communication as directed by the Company in alignment with operational requirements and based on business needs.
- May communicate with external service providers, auditors, or inspectors during visits, audits, or compliance checks.
Decisions Impacted by This Position
- Taking immediate action in case of accidents by halting operations and ensuring proper medical response.
- Stopping machines in case of product nonconformity, accidents, or quality and food safety risks, making necessary adjustments to restore compliance with standards.
- Assigning tasks during breakdowns or production changes, adjusting work schedules, verifying operator overtime, and initiating disciplinary actions or performance-based recommendations, including training needs or dismissal proposals.
- Making on-the-spot decisions to protect product integrity, including issuing direct orders to safeguard quality and food safety.
- The employee may be required to make additional decisions as directed by the Company and/or in consideration of operational, quality and safety requirements.
If you are a current CANPACK employee, please apply through your Workday account.
CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.
