Professional Business Support to Technology, Resilience and Cyber (TRC) Team – 12 month (Secondment / Fixed Term Contract)

Job title: Professional Business Support to Technology, Resilience and Cyber (TRC) Team – (Secondment / Fixed Term Contract)

Division: Supervision, Policy and Competition

Department: Technology, Resilience and Cyber

• This role is graded as: Professional Support – Corporate

• Salary Banding: National (Edinburgh and Leeds) ranging from £25,000 to £32,500 and London £27,500 to £35,000 per annum (Salary offered will be based on skills and experience)

• This role is graded as: Lead Associate - Regulatory

• Your external recruitment contact is Shafika via Shafika.shaikh@fca.org.uk  

• Your internal recruitment contact is Isabelle via Isabelle.Groves@fca.org.uk. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

• This is a 12 month vacancy

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.  

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition).

Sitting within the Specialist Directorate, our Technology, Resilience and Cyber (TRC) department works with financial firms to strengthen the resilience of their systems against cyber threats and operational disruptions – helping protect consumers, safeguard markets, and build trust in the technology that powers financial services.

Role responsibilities

• Delivering high-quality support to Managers and the teams within the department, to ensure smooth and efficient operations, while building an effective network with Internal and external stakeholders to increase your reach across the department

• Responsible for preparing agendas, coordinating briefings, managing meeting documents and actions, and overseeing inbox management by monitoring emails and following up on required actions

• Maintaining and updating records in the FCA system to ensure regulatory compliance and data accuracy, while developing solid knowledge of various FCA systems

• Contribute to busy, high-profile teams that play a significant role in the FCA’s operations, while developing your skills and gaining valuable insight into current thinking on cyber, technology, and operational resilience

• Exhibits the ability to adjust to changing priorities and a forward-thinking, team-oriented approach to effectively manage competing priorities and deadlines, ensuring smooth operations within a demanding, professional environment

• Provide comprehensive support for the delivery of internal and external meetings and events, ensuring effective coordination and accurate record of key issues

• Prepare documents and provide guidance to colleagues, while offering flexible support across the team, including covering responsibilities for the HoD’s PA and other PBS when required

Skills required

Minimum:

• Demonstrated experience in a role which has required clear written and verbal communication skills, along with the ability to cultivate and manage stakeholder relationships across all levels

• Previous experience working in a high-pressure environment, combining effective organisational, prioritisation and time management skills, with the ability to work in a structured way and deliver high-quality results under tight deadlines

• Demonstrated experience in delivering high-quality administrative support, including mailbox management

Essential:

• Proficient in using Microsoft Office applications including Word, Excel, PowerPoint and Outlook

• Demonstrate ability to collaborate effectively within a team while maintaining the flexibility to manage own tasks and take initiatives

• Ability to handle staff confidential and sensitive data with utmost discretion ensuring confidentiality is upheld at all times

• Prior experience in a role that involves a high level of accuracy and attention to detail ensuring precision in all tasks

• Demonstrate an interest and understanding in the FCA’s work, its operations, and the wider financial services sector

Benefits

• 25 days annual leave plus bank holidays

• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors) 

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
 

Disability confident: our hiring approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.
 

Useful information and timelines

• Job Advert Close: 16th July 2026 (Midnight)

• CV Review/Shortlist: 22nd July 2026

• Competency Based Interview: w/c 27th July 2026

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.  

SC Clearance is required for this role (SC Guidance) - you will hold or will be required to obtain Security Check (SC) level vetting