• Assist with the installation, configuration, and deployment of network infrastructure, wireless solutions, and enterprise technology systems at customer locations.
• Perform equipment staging, imaging, testing, and pre-configuration activities to ensure successful project implementation.
• Travel nationwide to customer sites to support installations, upgrades, troubleshooting, and scheduled maintenance activities.
• Work directly alongside Senior Engineers during both onsite and remote project deployments.
• Provide technical support and basic troubleshooting for networking, wireless, and security-related technologies.
• Interact directly with customers, providing professional service and maintaining excellent client relationships.
• Conduct onsite surveys, assessments, and data collection required for project planning.
• Document installation activities, service work performed, and project progress accurately and thoroughly.
• Assist in preparing site reports, project documentation, and customer-facing deliverables.
• Manage assigned tasks, maintain strict project schedules, and meet quality standards.
• Communicate project status, potential risks, and technical issues clearly to Senior Engineers and project managers.
• Utilize testing and diagnostic equipment to verify system functionality and performance.
• Follow company safety procedures, customer site protocols, and industry best practices.
• Maintain company-issued tools, equipment, and technology assets in proper working condition.
• Participate in manufacturer, vendor, and internal training programs to expand your technical knowledge and earn certifications.
• Support both onsite and remote service activities via phone, internet-based tools, and collaboration platforms.
