Professional Services Project Manager

Professional Services Project Manager

Skillsoft’s Professional Services team provides world-class, value-add services that enable our customers to maximize the impact of their learning investment. We do this through the strategic utilization of content, technology, and learning and development methodologies that drive business results. We are currently seeking an experienced Project Manager to join our Professional Services team to oversee complex implementations and multi-faceted learning delivery engagements. 

As a Project Manager, you will have the opportunity to be responsible for overseeing multiple customer engagements at a time, working to ensure Skillsoft customers are experiencing a successful Percipio platform implementation/integration that is paired with a Professional Services engagement. This role will also be responsible for overseeing more complex learning delivery and strategy engagements that require strong project management oversight to ensure resources are aligned, tasks are completed on time, and scope is managed.

Responsibilities:

• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Responsible for establishing project plans and schedules
• Facilitates the development of project deliverables with cross-functional teams
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• High level oversight of projects managed within a customer portfolio
• Proactively tracks and reviews project accomplishments and results against plans
• Executes appropriate risk management to ensure business priorities and quality standards are met
• Communicates status of the project to internal and external customers and management
• Set deadlines, assign responsibilities and monitor and summarize progress of project

Skills & Experience Required:

• Minimum 3 years of Project Manager experience preferable in a professional services environment with a Bachelor’s degree
• Experience with Platform as a Service
• Must have experience managing projects as a billable consultant
• Robust experience with virtual and collaboration web tools with the ability to conduct business in a virtual environment, working with multiple virtual teams across multiple time zones 
• Desktop application skills (Word, Outlook, Excel, PowerPoint, Microsoft Project, Teams) with ability to learn new technologies and applications quickly as new application skills are required for the position
• Excellent client-facing and internal communication skills
• Project management, time management and organizational skills
• Team player and a strong relationship builder
• History of effectively managing multiple projects simultaneously, requiring minimal oversight

Desired Qualifications:

• Knowledge of LMS or LCMS platforms, and preferably the integration of learning content with LMS platforms
• Knowledge of talent transformation, Learning & Development, organizational learning, and/or change management