Program Coordinator, Student Insight & Leadership Development

Compensation Type: Salaried

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Compensation: $53,581.50

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The Program Coordinator, Student Insight & Leadership Development provides processing, logistics, and administrative support for the College's student clubs and organizations, student voice, and student leadership functions. This position works within the systems, records, schedules, and procedures established and maintained by the Coordinator, Student Insight & Leadership Development.

The Program Coordinator processes student organization renewal and registration submissions, conducts first-pass completeness review against published criteria, and prepares assembled files for verification by the Coordinator. This position coordinates the logistics of organization events, involvement programming, and required training sessions, captures participation and attendance records, performs data entry and record maintenance in Cougar Connect and related co-curricular systems, and provides preparation and production support for student insight and continuous improvement reporting.

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ESSENTIAL JOB FUNCTIONS

Student Organization, Records Processing & Support

• Receives and processes student organization renewal, registration, and update submissions, and enters the submitted information into the Coordinator-maintained systems of record. Conducts first-pass completeness review of submissions against published criteria and checklists, identifies missing or incomplete items, and prepares assembled files for verification and status determination by the Coordinator.
• Tracks outstanding items and issues follow-up reminders to student officers and organization advisors using approved templates and established timelines. Updates officer and advisor contact information within the record as changes are submitted.
• Files and organizes student organization documentation, including constitutions, officer and advisor agreements, training completion confirmations, event submissions, travel forms, and financial documentation, into the record structure maintained by the Coordinator, and assembles documentation packets in support of reconciliation.
• Responds to routine inquiries from student officers and organization advisors using published handbook materials, posted procedures, and approved language. Refers questions ofeligibility,standing, policyinterpretation,exception, anddenialto theCoordinator.
• Prepares routine status lists and standard reports from existing templates at the request of the Coordinator or Director.

Event, Involvement, & Training Logistics

• Coordinates the logistics of student organization events, involvement and recruitment programming, leadership gatherings, and required training sessions, including room and space requests, setup and teardown, materials preparation, signage, supplies, catering and vendor paperwork, and equipment.
• Builds and maintains registration and sign-up mechanisms, distributes confirmations and reminders from approved templates, and staffs check-in. Captures attendance and participation data at each event and session and enters it into the appropriate record within established timelines.
• Assembles and distributes session materials and rosters for required compliance and anti-hazing training in support of the Coordinator, who holds scheduling with the Compliance Office and tracks completion. Prepares post-event summaries of registration, attendance, and participation counts for review by the Coordinator and Director.
• Coordinates event logistics within approved budgets, dates, and parameters, and refers changes to committed dates, costs beyond approved amounts, and new vendor commitments to the Coordinator or Director.

Cougar Connect & Records Support

• Performs data entry and record maintenance within Cougar Connect and related co-curricular systems, including organization pages, membership records, officer rosters, event submissions, and participation entries. Reviews records for accuracy and completeness and corrects routine data errors.
• Provides first-level user support to student leaders and organization advisors on navigation, submission, and common platform tasks using documented procedures. Escalates configuration issues, access and permission requests, and unresolved errors to the Coordinator.
• Generates standard and previously built reports on request. Maintains a log of recurring user issues and questions to inform platform guidance and user documentation.

Student Insight & Reporting Support

• Provides preparation and production support for student insight and continuous improvement activities. Schedules listening sessions, focus groups, and reflection conversations, arranges space and materials, manages participant invitations and confirmations, and captures attendance.
• Transcribes and enters qualitative feedback into the established repository. Applies the coding scheme established by the Coordinator to transcribed material and submits coded material for review.
• Compiles data tables, assembles figures and exhibits, formats and proofreads drafts, and maintains file organization and version control for insight artifacts, tools, and templates. Assembles source material and supporting documentation for briefs, reports, and closure communications authored by the Coordinator and Director.
• Handles student feedback in accordance with established practices for the protection of confidential and sensitive information.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Minimum Qualifications

• A Bachelor's degree in communications, social sciences, business administration, project management, or a closely related field. 
• Two (2) years of experience in program or event coordination and logistics, records processing, data entry and administration, student engagement, or related work in an educational or comparable setting.
• State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

Preferred Qualifications: A Master's degree in a related field and experience producing digital and print materials.

 

*An appropriate combination of education, training, coursework, and experience may qualify a candidate.

CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full time

40

Additional Information

In order to ensure your application is complete, you must complete the following:

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.

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