Want to know if this job is worth applying to?
Florida, United States
Hybrid
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Program Director: Virtual IOP | Adolescent Behavioral Health based in United States.
The Program Director will lead the delivery, growth, and operational performance of a virtual Intensive Outpatient Program (IOP) serving adolescents ages 13–17 and their families. This hybrid leadership role combines remote program management with community outreach and business development to expand access to behavioral health services. You will oversee the virtual clinical team, strengthen referral partnerships, and drive admissions growth while maintaining high standards of care. From managing schedules and budgets to monitoring clinical outcomes and regulatory compliance, you will be responsible for the program’s overall performance. Working collaboratively with clinicians, referral partners, and organizational leadership, you will help build a sustainable, family-centered service that meets the needs of adolescents across Florida. This full-time opportunity follows a Monday-to-Friday schedule, from 12 PM to 8 PM Eastern Time, and requires a Florida-based professional who is comfortable with occasional travel and community engagement.
Community Outreach: Represent the virtual program at community events, schools, provider offices, and other relevant settings to increase awareness and strengthen local relationships.
Business Development: Build and maintain referral partnerships across Florida to expand program reach and support sustainable growth.
Admissions and Census Growth: Monitor census levels, forecast admissions, track conversion rates, and implement strategies to improve enrollment and program utilization.
Marketing and Lead Generation: Collaborate on marketing campaigns and lead-generation initiatives to increase awareness and generate qualified referrals.
Program Operations: Oversee the day-to-day operations of the virtual IOP, including telehealth scheduling, staffing coverage, and workflows within the Kipu electronic health record (EHR) system.
Clinical Quality and Outcomes: Monitor clinical outcomes, Net Promoter Score (NPS), and quality indicators, leading continuous improvement initiatives to enhance the client and family experience.
Regulatory Compliance: Maintain audit readiness and ensure adherence to applicable requirements, including AHCA, DCF, Joint Commission, and HIPAA standards.
Team Leadership: Recruit, supervise, coach, and develop therapists and Wellness Coordinators to support effective service delivery and team performance.
Budget and Performance Management: Manage the program budget, establish and monitor key performance indicators (KPIs), and provide regular performance reports to leadership.
Must be based in Florida.
Must be available for community outreach activities and occasional travel.
At least 3 years of experience in behavioral health or clinical program operations.
At least 2 years of experience leading a team or program, with demonstrable results.
Experience managing census, admissions, enrollment conversion, or program growth targets.
Experience in business development, referral generation, or relationship management with community and healthcare partners.
Demonstrated ability to manage budgets, monitor KPIs, and report on operational performance.
Experience working with telehealth services or virtual care programs.
Familiarity with electronic health record systems; Kipu experience is preferred.
A private, HIPAA-compliant workspace and reliable internet connection to support remote operations.
A bachelor’s degree in a related field is preferred.
Eligibility to pass a DCF and AHCA Level 2 background check.
Strong organizational, communication, leadership, and problem-solving skills, with the ability to balance clinical quality, operational efficiency, and program growth.
Annual salary: $70,000–$75,000.
Work arrangement: Hybrid, combining remote program management with community outreach and occasional travel.
Schedule: Full-time, Monday through Friday, 12 PM–8 PM Eastern Time.
Professional impact: Opportunity to lead a virtual behavioral health program serving adolescents and their families.
Leadership opportunity: Responsibility for team development, program operations, referral partnerships, and strategic growth.
