Program Manager

Accountabilities:

• Lead the successful delivery of a portfolio of consulting and design engagements across multiple clients.
• Partner with senior consultants to develop delivery strategies that translate client objectives and consulting recommendations into effective execution plans.
• Oversee project scope, schedules, budgets, quality, risks, milestones, and client expectations across the portfolio.
• Monitor portfolio health, identify delivery risks and resource constraints, and act as a primary escalation point for project delivery challenges.
• Lead, coach, mentor, and develop Senior Project Managers and Project Managers, including performance management and career development.
• Support recruiting, interviewing, onboarding, workforce planning, and capacity management for the project management team.
• Oversee staffing and resource allocation to optimize utilization, balance workloads, and align skills with client requirements.
• Monitor project financial performance, utilization, forecasting, and delivery metrics, recommending adjustments where needed.
• Establish and continuously improve project management standards, methodologies, tools, governance, risk management, change management, and reporting practices.
• Drive continuous improvement using project metrics, lessons learned, and client feedback.
• Collaborate with technical teams and deliverables leadership to ensure project outputs meet quality, consistency, technical accuracy, and professionalism standards.
• Partner with senior consultants to maintain proactive client communication throughout project delivery and participate in executive meetings or issue resolution when required.
• Support Project Managers by removing obstacles, facilitating decisions, and strengthening collaboration across consulting and technical teams.
• Lead project retrospectives and contribute to the ongoing development of project management methodologies, templates, and governance processes.

Requirements:

• 7+ years of project management experience, preferably within a consulting environment, with 3+ years of experience leading project teams or supervising Project Managers preferred.
• Bachelor's degree or equivalent professional experience.
• Extensive familiarity with low-voltage and physical security technologies, systems, and design concepts.
• Experience managing complex, multidisciplinary client engagements and coordinating multiple stakeholders.
• Strong understanding of project financial management, forecasting, resource planning, and delivery metrics.
• Highly proficient in Microsoft Office applications and project management platforms.
• Experience with tools such as MS Project, SharePoint, and QuickBase; familiarity with Studio and Bluebeam is a plus.
• Strong project management and organizational skills, with the ability to identify critical-path activities, prioritize competing tasks, and maintain consistent progress.
• Excellent written and verbal communication skills, including the ability to present complex information clearly to both technical and non-technical audiences.
• Demonstrated ability to lead cross-functional teams, serve as a role model, and develop others through coaching and mentoring.
• Analytical and data-driven approach to operational decision-making and continuous improvement.
• Strategic mindset with the ability to connect day-to-day delivery activities with broader business and client objectives.
• Collaborative, adaptable, detail-oriented, and client-focused approach.
• Willingness and ability to travel up to 20%.
• Must be a U.S. citizen and able to satisfy applicable client and government security screening requirements.
• Must be able to complete a background check upon hire and every two years thereafter.
• Must have a quiet, dedicated remote workspace and high-speed internet with minimum speeds of 200 Mbps download and 10 Mbps upload.
• This position is not eligible for visa sponsorship.

Benefits:

• $135,000–$150,000 annual base salary.
• Competitive compensation based on job-related skills, experience, qualifications, and internal equity.
• Fully remote work within the United States.
• 100% employer-paid premiums for health, dental, vision, and life insurance.
• 401(k) retirement plan.
• Significant flexibility in work schedule and workplace arrangements.
• Supportive and diverse team culture.
• Opportunity to lead complex client programs and contribute to the continuous improvement of project delivery practices.