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Menasha, Wisconsin, United States
Onsite
You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.
The Generator Services Program Manager serves as a critical operational and strategic bridge between field service technicians, internal resources, and end-user clients. The position is responsible for identifying, quantifying, prioritizing, and developing mitigation plans for critical power service operations, while recognizing opportunities to improve the customer’s business and maximize value. The Program & Operations Manager oversees all generator service scope, ensuring operational success by enforcing Standard Operating Procedures (SOPs), driving strategic service initiatives, managing vendor and field teams, and maintaining continuous critical power reliability.
Education: High School Diploma or GED required; Bachelor’s degree in Electrical/Mechanical Engineering, Facilities Management, or Business Administration preferred. Certifications (Preferred): PMP/PgMP, EGSA Certification (Journeyman or Master), Certified Facility Manager (CFM), or OSHA 30-Hour.
Experience: 10+ years of successful industry and customer relations management experience, with direct experience in critical power, generator service operations, or facility infrastructure. Technical Knowledge: Deep understanding of diesel/natural gas generator systems, automatic transfer switches (ATS), paralleling switchgear, and uninterruptible power supply (UPS) systems. Software Competency: Comfort using enterprise field service tools, Service Cloud, CMMS platforms, and standard business software.
Travel: 25%
Work Schedule: This position works between the hours of 7 am and 5 pm, Monday through Friday.
The job description and responsibilities described are intended to provide guidelines for job expectations and the employees’ ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
How Does FTI Give YOU the Chance to Thrive?
If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.
Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.
FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.
Employment is contingent upon successfully passing a background and drug test
