Program Manager, Graduation Systems and Supports

Position Type:

Date Posted:

2026-05-20

Location:Administration or As Assigned

ABOUT CLEVELAND METROPOLITAN SCHOOL DISTRICT

The Cleveland Metropolitan School District (CMSD) is Ohio's third-largest public school system, serving more than 35,000 students.

 CMSD strives to ensure that every child receives a high-quality education, regardless of the provider. To that end, CMSD lets families choose which District schools their children attend, with options that include STEM, the arts, single-gender education, International Baccalaureate, Montessori, and early college.

 Our schools have autonomy over human and financial resources in exchange for accountability for performance. The principal has primary responsibility and accountability for establishing their school as a high-quality, high-expectation academic center focusing on personalized instruction, professional support for teachers, and school-wide practices that lead to measurable results.

 CMSD ensures that students have access to technology and training to prepare them for the future. The District provides a free laptop or tablet for every student and connects every family that needs internet access. Graduating seniors leave commencement with not only a diploma but also a laptop.

 In our pursuit of a more fair, just, and good system of education, we strive to ensure that all of  our learners, both scholars and educators, to be challenged with academically and intellectually complex tasks that are worthy of their efforts and provide them opportunities to demonstrate their best work.

BUILDING BRIGHTER FUTURES

The Cleveland Board of Education adopted the Building Brighter Futures (BBF) initiative on December 9, 2025. Building Brighter Futures is a strategic and data-driven plan shaped by more than a year of community engagement, information analysis, and thoughtful deliberation. The goal of this plan is to strengthen enrollment and ensure scholars attend a newer school building that offers more educational opportunities, including algebra in the eighth grade, more sports and extracurricular activities, and college credits and college and career pathways in high school. BBF is ensuring academic excellence so every CMSD scholar can thrive.

THE OPPORTUNITY:

 

Location: Administration or As Assigned
Reports to: Director, Career Readiness and Postsecondary Programming
FLSA Status: Exempt
Salary Band: 7
Compensation: $68,891.00 - $93,003.00

**Internal applicants are required to upload a resume to their application**

As part of the College & Career Readiness Team, the Program Manager, Graduation Systems and Supports is responsible for implementing, monitoring, and improving district-wide college and career readiness initiatives. This role ensures alignment between data systems, CMSD’s school stakeholders, and program execution to support student success in graduation and postsecondary outcomes.

THIS ROLE WILL: 

• Leads the execution of College and Career Readiness initiatives, including FAFSA completion, graduation initiatives, and credit recovery.
• Develops and manages project plans, timelines, and deliverables to ensure successful implementation of key initiatives.
• Oversees districtwide College and Career Readiness programming and ensures alignment with district goals and priorities.
• Monitors student progress toward graduation and College and Career Readiness benchmarks, including FAFSA completion, applications, credentials, and other readiness indicators.
• Maintains accurate data systems and ensures data integrity across College and Career Readiness initiatives.
• Generates reports for district leadership, state reporting requirements such as EMIS, and program evaluation purposes.
• Coordinates communication, guidance, and support for school counselors.
• Develops systems and tools to support graduation tracking, FAFSA completion, and student planning.
• Conducts school visits to monitor implementation, provide support, and strengthen program effectiveness.
• Manages College and Career Readiness platforms, including SchooLinks, WebXam, College Board tools, and other related systems.
• Ensures effective use of platforms and systems through training, technical support, and ongoing guidance.
• Troubleshoots system issues and supports adoption and implementation across schools.
• Uses data to refine programming, inform decision-making, and increase overall effectiveness.
• Collaborates with various departments to develop an annual course catalog that provides students, families, and the community with a clear and concise summary of coursework offered at each middle and high school.
• Collaborates with district administrators to develop, lead, and implement a systematic process for identifying and addressing inequities and other barriers that impact graduation and postsecondary success.
• Works collaboratively with school leaders, College Now Advisors, College, Career, and Community Coordinators, and Family Support Specialists to monitor student data and identify priority areas that will support student success.
• Supports alignment across departments, initiatives, and strategic priorities.
• Identifies inefficiencies in processes and systems and recommends improvements to strengthen outcomes and operations.

QUALIFICATION

• Bachelor’s degree in Education, Social Sciences, Information Systems, Public Administration, Data Analytics, or a closely related field
• Minimum of five (5) years of high school teaching experience, preferred
• Experience as a High School Administrator and/or School Counselor, preferred
• Professional experience working in a high school or district environment, requiring close collaboration with counselors, administrators, and school leadership
• Demonstrated experience supporting or managing school‑based systems, platforms, or districtwide tools related to graduation tracking, college and career readiness, student planning, or postsecondary outcomes
• Strong understanding of graduation requirements, college and career readiness indicators, and postsecondary planning processes, including FAFSA completion and credential attainment
• Demonstrated ability to develop, implement, monitor, and evaluate program goals and initiatives, with a strong understanding of data, formative and summative assessments, and the use of data to support principals, teachers, school counselors, and other building staff in understanding school‑ and class‑level performance data (e.g., ODEW assessments)
• Demonstrated ability to implement, manage, and continuously improve technology platforms and data systems, including end‑user training, troubleshooting, monitoring data quality, and supporting system adoption
• Proficiency with general office and collaboration technologies, including PCs and tablets, Microsoft Office, and virtual meeting platforms such as Zoom and Microsoft Teams
• Proficiency with enterprise technologies, databases, and reporting tools, including online data management systems, dashboards, student information systems, and reporting systems (e.g., EMIS‑related reporting, PowerBI, Workday)
• Strong skills in data analysis, reporting, and visualization to monitor progress, inform decision‑making, and meet district and state reporting requirements
• Demonstrated ability to manage multiple concurrent initiatives, projects, timelines, and deliverables across departments and schools
• Excellent written, verbal, and presentation communication skills, including the ability to translate technical and data‑driven information for non‑technical audiences
• Ability to establish and maintain effective working relationships with faculty, staff, students, district partners, and the public

WORKING CONDITIONS/PHYSICAL DEMANDS

The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

• Expected moving, walking, and standing consistent with an office environment and occasionally lifting up to 15 pounds
• While performing the duties of this job, the employee is regularly required to stand, walk and sit; use hands to finger, handle, or feel; and reach with hands and arms
• The employee is frequently required to talk and/or hear.
• Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job, the employee is exposed to a normal office environment.
• Local travel may be required for training/meetings.

NOTE:  The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of management to assign other tasks of similar nature or level of responsibility. 

Education

To Apply

EEO Statement

We believe that equity and inclusion at CMSD is an essential call to action, a catalyst to ensure value and appreciation among all our employees, so we may be fair and welcoming now and in the future.  CMSD provides equal opportunities for employment, retention and advancement of all personnel by administering all terms and conditions of employment regardless of race, color, ethnicity, ancestry, national origin, sex, disability or genetic information, age, citizenship status, military status, sexual orientation or expression, socio-economic status, title, other dimensions of identity, or any other characteristic protected by law.