At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Program Manager I - Medical Education
Location
Akron
Facility
Akron General Medical Center
Department
Medical Education Admin-Cleveland Clinic Akron General
Job Code
T26193
Shift
Days
Schedule
8:00am-4:30pm
Job Summary
Job Details
Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as family.
As Program Manager, you will support the Internal Medicine residency program at Akron General Medical Center by coordinating administrative, operational, and accreditation-related activities. In this role, you will work closely with residents, program directors, departmental leadership, and other medical education stakeholders to ensure program requirements are met and daily operations run effectively. This position also offers opportunities to develop your skills through extensive hands-on experience while contributing to the future of healthcare.
A caregiver in this position works days from 8:00 a.m. – 4:30 p.m.
This role transitions to a hybrid schedule after 90 days, with one work-from-home day per week.
A caregiver who excels in this role will:
- Develop, implement, manage, and maintain operational systems and activities.
- Serve as a liaison with all levels of the organization and the outside community.
- Manage multiple priorities and projects with competing deadlines.
- Allocate time effectively to meet completion requirements.
- Serve as a coach and mentor for other positions within the department.
- Review and monitor adherence to Human Resources policies and corporate compliance procedures.
- Coordinate Graduate Medical Education (GME) program operations and administrative activities.
- Support accreditation requirements, compliance, and program documentation.
- Coordinate resident schedules, clinical rotations, and other educational activities.
- Serve as a primary point of contact for residents, program directors, and other educational stakeholders.
- Manage calendars, meetings, conferences, and program-related communications.
- Support program financial operations, including budget tracking, invoice processing, and account management.
- Process and track Oracle reimbursements and resident allowances.
- Assist with program initiatives, special projects, and event planning.
- Coordinate with leadership to ensure residents meet educational, accreditation, and program requirements.
- Provide general administrative and operational support to ensure the successful execution of program activities.
- Perform other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
- Bachelor's Degree in Business Administration, Healthcare Administration or a related field and two years of experience in project management, data analysis and systems training
- OR High School Diploma/GED and six years of experience
- OR Associate’s Degree and four years of experience
- OR Master’s Degree and one year of experience
- Knowledge of statistical and financial analysis, primary research and business plan development
Preferred qualifications for the ideal future caregiver include:
- Experience in a healthcare setting
- Experience with accreditation processes and requirements
- Graduate Medical Education (GME) or Undergraduate Medical Education (UME) experience
- Experience in education, training, or academic program administration
- Experience with budgeting and financial management
- Educational background in education, healthcare administration, or a related field
Physical Requirements:
- Ability to perform work in a stationary position for extended periods
- Ability to operate a computer and other office equipment
- Ability to communicate and exchange accurate information
- Ability to travel throughout the hospital system
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
