Program Manager, Public Sector - State & Local

Core Responsibilities 

This role would: 

• support execution of priority Federal opportunities and initiatives, including FOIA-specific opportunities where Relativity FOIA is in scope, bringing agency operating context and practitioner expertise into complex customer engagements 

• translate Federal agency workflows, operational requirements, procurement realities, compliance requirements, and recurring customer needs into actionable recommendations for Product and Public Sector leadership 

• serve as a point-of-contact in Product to identify and evaluate Federal-specific requirements, workflow gaps, adoption barriers, and opportunities across R1G, including continued practitioner input on Relativity FOIA 

• help define implementation standards, readiness criteria, and governance approaches for Federal deployments, including FOIA implementations and agency data migration 

• partner with Sales and account teams on complex Federal opportunities, demonstrations, RFIs/RFPs, and strategic account work where Federal operating context and practitioner credibility matter 

• support Customer Success and related teams with strategic guidance, segment-specific playbooks, and on complex implementations or workflow designs.  

• identify recurring product, process, procurement, and implementation blockers that affect Federal adoption or scale, and help drive cross-functional resolution 

• capture Federal customer and market intelligence and translate it into structured recommendations that inform Product, go-to-market, and Public Sector priorities 

• help align Product, Sales, Success, and other internal stakeholders around Federal customer requirements, dependencies, and priorities 

What Success Looks Like 

• Federal practitioner leadership to address agency-specific workflow, procurement, compliance, and operational requirements 

• Federal customer requirements and operating realities are consistently reflected in Product feedback, implementation planning, and go-to-market decisions 

• Relativity aiR growth and use case expansion across Federal government customers.  

• Relativity FOIA growth and expansion with lessons from early agency work feeding back into product maturity and repeatable delivery practices 

• Product, Sales, Success, and Public Sector have clearer alignment on Federal requirements, dependencies, priorities, and next actions for complex opportunities and customers 

Candidate Profile 

The ideal candidate brings: 

• direct Federal agency experience, ideally spanning FOIA, records and information management, eDiscovery, information governance, or related legal and regulatory workflows 

• significant program leadership experience in complex, regulated government environments 

• strong cross-functional leadership and the ability to work effectively across multiple teams and senior stakeholders 

• the ability to translate Federal agency workflows, operational requirements, procurement considerations, and legal or regulatory requirements into practical product and business recommendations 

• experience establishing standards, governance, procedures, training, or other repeatable operating practices across complex organizations 

• credibility with agency stakeholders and sound judgment in complex and high-stakes environments 

• experience with legal technology, records-related workflows, investigations, or other government-adjacent operational environments