Program Manager, Technology

Accountabilities:

• Lead the planning and execution of complex telecommunications and network technology programs, overseeing multiple related projects and workstreams.
• Coordinate project managers and cross-functional teams across network engineering, IT, operations, vendors, contractors, and business functions.
• Oversee external project leads and contractors when applicable, ensuring delivery remains aligned with program objectives, schedules, and quality standards.
• Develop and maintain integrated program plans covering scope, schedules, dependencies, sequencing, and key milestones.
• Establish effective program governance, delivery standards, reporting routines, and operating cadences across projects.
• Identify, monitor, and resolve program-level and project-level risks, issues, and dependencies, escalating critical matters when necessary.
• Optimize resource allocation and capacity planning across multiple workstreams.
• Monitor budgets, forecasts, funding alignment, and overall financial performance across programs and projects.
• Provide leadership and stakeholders with clear updates on program progress, timelines, business impacts, risks, and key decisions.
• Improve program management processes, delivery discipline, and cross-functional execution practices.
• Ensure programs meet operational readiness requirements and support successful transitions into production and field operations.
• Align program outcomes with strategic business priorities and track benefits realization through appropriate reporting and performance metrics.
• Perform additional responsibilities as needed to support evolving organizational and business priorities.

Requirements:

• High school diploma or GED required; a bachelor’s degree in a related field or equivalent professional experience is preferred.
• At least 5 years of project or program management experience within telecommunications, technology, network infrastructure, or a related environment.
• Proven experience leading multi-project programs or complex technology initiatives from planning through delivery.
• Strong understanding of network infrastructure, technology platforms, and telecommunications environments.
• Demonstrated ability to coordinate cross-functional teams and stakeholders in fast-paced and technically complex environments.
• Strong organizational, communication, analytical, problem-solving, and stakeholder management skills.
• Ability to create structure, clarity, and execution discipline around ambiguous or complex initiatives.
• Ability to understand technical information and translate it into clear, actionable insights for business stakeholders and leadership.
• Experience with network modernization, transformation, infrastructure, or similar large-scale technology initiatives is preferred.
• Familiarity with Agile, Waterfall, and hybrid project delivery methodologies.
• Experience with project management and collaboration tools such as Smartsheet, Jira, and Confluence.
• Strong attention to detail and the ability to manage multiple priorities, deadlines, and changing schedules.
• Ability to work independently, exercise sound judgment, and collaborate effectively across teams.
• Ability to influence, motivate, and build strong working relationships with cross-functional partners.
• Experience managing vendors or external partners, including contract deliverables and performance.
• Understanding of business operations workflows and end-to-end technology deployment lifecycles, including design, build, testing, and launch.
• Experience creating program dashboards, management reports, and performance metrics is preferred.
• Must be authorized to work in the United States for any employer; visa sponsorship is not available.
• Ability to maintain confidentiality, meet critical deadlines, adapt to changing priorities, and communicate effectively in writing and verbally.

Benefits:

• Base salary of $105,000–$155,000 annually, depending on experience and qualifications.
• Target annual bonus opportunity.
• Quarterly performance bonus.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Flexible spending account.
• Paid sick leave and paid time off.
• Parental leave.
• Training and professional development opportunities.
• Career growth and education reimbursement programs.
• Remote work arrangement.
• Opportunity to contribute to major telecommunications and network modernization initiatives.
• Regular collaboration with technical, operational, business, and leadership teams.