Project Coordinator

Accountabilities:

Provide project coordination support: Assist program managers and project team members with day-to-day administrative and operational activities, ensuring project deliverables are communicated, monitored, and completed within established timelines.
Manage project documentation: Organize, maintain, and update project management materials, including meeting agendas, official minutes, issue logs, tracking documents, and other essential project records.
Coordinate meetings and events: Provide logistical and administrative support for virtual and on-site meetings, including preparing materials, coordinating schedules, and attending client meetings when required.
Facilitate stakeholder communication: Maintain effective communication with internal teams, state representatives, and educators, responding to inquiries, addressing concerns, and ensuring information is shared accurately and efficiently.
Support customer documentation: Update and maintain customer-facing materials, including software user guides, assessment administration manuals, brochures, and other supporting documentation.
Assist with software testing activities: Coordinate user acceptance testing and software specification verification, collect and organize client feedback, and track responses and issue resolutions with relevant internal functional teams.
Prepare reports and presentations: Support the development, production, and assembly of reports, proposals, presentations, and meeting materials to facilitate project communication and decision-making.
Monitor project progress: Track assigned tasks and follow up with relevant stakeholders to ensure outstanding actions, deliverables, and project requirements are addressed on time.
Work independently and proactively: Manage delegated responsibilities with minimal supervision, anticipate project needs, identify opportunities to provide additional support, and proactively seek new assignments.
Contribute to team collaboration: Work closely with project management and cross-functional teams to maintain operational efficiency, support project objectives, and ensure a consistent client experience.
Requirements:
Education and experience: Bachelor's degree in a relevant field or 2–4 years of equivalent professional experience in project coordination, administrative support, operations, or a related area.
Communication skills: Excellent written and verbal communication abilities, with confidence interacting professionally with internal stakeholders, external clients, state representatives, and educators.
Organizational abilities: Strong organizational and time-management skills, with the ability to coordinate multiple activities, manage competing priorities, and meet deadlines.
Attention to detail: High level of accuracy and attention to detail when preparing documentation, tracking project activities, managing records, and supporting deliverables.
Problem-solving skills: Strong analytical and problem-solving abilities, combined with the initiative to identify issues, follow up on outstanding matters, and support effective resolutions.
Multitasking capabilities: Ability to manage several assignments simultaneously while maintaining productivity, accuracy, and quality.
Technical proficiency: Experience using Microsoft Office applications, including tools for preparing documents, spreadsheets, presentations, and other administrative materials.
Independent working style: Ability to work effectively with minimal direction, take ownership of assigned responsibilities, and proactively identify areas where additional support is needed.
Teamwork: Strong interpersonal skills and the ability to collaborate effectively with colleagues across different functions and communicate with diverse stakeholders.
Adaptability: Comfortable working in a remote-first environment, participating in virtual meetings, and adjusting to changing project priorities and operational requirements.
Availability: Ability to work during Central Time Zone business hours is preferred.
Travel requirements: Willingness and ability to travel approximately once per quarter for client meetings or other project-related activities.
Remote work requirements: Reliable cable or fiber-optic broadband internet connection with minimum speeds of 10 Mbps download and 5 Mbps upload.
Virtual collaboration: Comfortable participating in video-based interviews and regular virtual meetings with the camera on. The use of unauthorized note-taking, reference, or AI-powered tools during interviews and selection activities is prohibited unless prior written approval has been obtained. Reasonable accommodations and exceptions may be discussed in advance.
Benefits:
Remote-first work environment: Fully remote working arrangements designed to provide flexibility, autonomy, and a healthy work-life balance.
Home office support: Financial reimbursement to help cover the costs of setting up and equipping your remote workspace.
Flexible working culture: A results-oriented environment built on trust, collaboration, and the flexibility to work effectively from different locations.
Meaningful work: Opportunity to contribute to statewide educational assessment programs that support educators, students, and educational institutions.
Collaborative culture: Work alongside diverse, cross-functional teams in an inclusive environment that values different backgrounds, ideas, and experiences.
Equal employment opportunities: All qualified applicants are considered without discrimination based on race, color, age, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, protected veteran status, disability, or genetic information.
Accessibility and accommodations: Reasonable accommodations are available for qualified individuals with disabilities throughout the recruitment process and during employment.