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United States
Remote only
We believe owning a home should feel as special as the moments that take place within them. If our mission inspires you, we'd love to hear from you.
Our Project Coordinator serves as the central point of coordination for home service requests, owning each project from initial intake through completion.
This role goes beyond traditional support. You will be responsible for triaging requests, defining scope, evaluating vendor options, and driving execution across multiple concurrent projects. You’ll work closely with homeowners, vendors, and internal teams to ensure work is clearly scoped, competitively priced, and completed efficiently.
This role is ideal for someone who is highly organized, solution-oriented, and thrives in a fast-paced environment where ownership, coordination, and follow-through are critical.
Triage incoming homeowner requests and translate them into clearly defined scopes of work
Identify missing details, risks, and appropriate service paths early in the process
Manage multiple active requests simultaneously, ensuring each progresses efficiently from intake through completion
Coordinate scheduling, sequencing, and execution across vendors and internal teams
Source and evaluate vendors based on scope, availability, quality, and cost
Compare estimates and proposals to identify the best value for homeowners
Provide clear recommendations that balance pricing, timeline, and quality
Negotiate pricing, scope clarity, and timelines with vendors where appropriate
Ensure all work is properly scoped before scheduling to avoid delays or rework
Actively manage projects throughout execution, ensuring timelines are met and work remains on track
Proactively identify and resolve blockers, delays, or scope changes
Maintain accountability across vendors to ensure high-quality outcomes
Ensure projects are completed fully and accurately before close-out
Serve as the primary point of contact for homeowners throughout each project
Set clear expectations around scope, pricing, and timelines
Provide proactive updates and ensure homeowners feel informed and confident throughout the process
Navigate complex or sensitive situations with clarity and professionalism
You might be a great fit if:
You have 2–5 years of experience in coordination, operations, property management, or hospitality
You’re highly organized and comfortable managing multiple workstreams at once without losing detail
You have strong problem-solving skills and can turn ambiguous requests into clear plans of action
You’re confident working with vendors, comparing options, and making recommendations
You communicate clearly and effectively across phone, chat, and written channels
You have strong follow-through and consistently close the loop
You enjoy building and improving processes in fast-moving environments
You take ownership and approach decisions with a long-term, company-first mindset
This is an hourly contract position, at $25/hour.
We’re looking for candidates who can work approximately 40 hours per week, Monday through Friday, with variable shifts between:
7 AM–3 PM PT
11 AM–7 PM PT
Candidates must also be available to participate in a rotating weekend coverage schedule. Specific schedules will be aligned based on team coverage needs.
Please include your availability/preferences in your application.