Project Manager (Military Health Records Focus)

Great Hill Solutions, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Great Hill Solutions is seeking a Project Manager to support the Bureau of Medicine and Surgery (BUMED) Navy Medicine Records Activity (NMRA), with records processing services. The required services support the release of information, data collection and analysis, tracking tool coordination, training coordination, and project management for the proper retirement of service treatment records (STRs). This is an on-site position in St. Louis, Missouri.

Responsibilities include but are not limited to:

• Oversee project execution by maintaining oversight and administrative control over the project and leading the project team. 
• Act as the contractor’s authorized representative for operational matters, ensuring compliance with NMRA standards and timelines.
• Oversee daily workflow, staffing coverage, production targets, and quality assurance within a federal or healthcare records environment. 
• Develop monthly progress reports, executive summaries, dashboards, and KPI tracking (accuracy, turnaround times, volume metrics). 
• Lead weekly status meetings, monthly progress reviews, and quarterly program reviews; skilled in agenda creation, minutes, and action‑item tracking. 
• Maintaining SOPs, trackers, documentation controls, and compliance with HIPAA/FOIA and records‑management standards. 
• Background in coaching, mentoring, conducting 1:1s, providing feedback, and serving as liaison between corporate leadership and onsite personnel. 
• Monitor and enforce contract performance metrics, including 99.8% redaction accuracy, letter accuracy, and production throughput. 
• Identify operational risks and performance gaps, implementing effective mitigation strategies and workflow improvements that enabled proactive contingency planning and enhanced operational resilience. 
• Advanced skills in MS Office Suite (Word, Excel, PowerPoint, Project, Access) and Adobe Acrobat; ability to produce metric charts, schedules, and briefing materials. 
• Maintain centralized repositories (SharePoint/Teams), support onboarding, capture lessons learned and sustain training documentation. 
• Assist with mail entry, QA data entry, redactions, training, file releases, and other operational tasks during high‑volume or staffing gaps. 
• Communicate clearly to government clients, partners, and corporate leadership; ability to escalate issues and maintain visibility into program health. 

Basic Qualifications:

• 3+ years of experience in project management 
• 5+ years of experience in a data entry/imaging environment, medical records, or military health records management field.
• Active Secret Security Clearance.
• Experience working within confidentiality guidelines like HIPAA Privacy Act.
• Experience working closely with and briefing senior leadership
• Experience using Microsoft Windows operating systems, Microsoft Office Professional Suite and Adobe Acrobat Pro.

Desired Qualifications

• Basic understanding of patient administration procedures, medical terminology, medical ethics, basic anatomy and physiology, and records scanning is preferred.
• A basic understanding of imaging quality measurement techniques and processes are also preferred
• Prior military service or experience supporting military organizations, with a demonstrated ability to lead teams, manage complex programs, coordinate cross-functional initiatives, and deliver mission-critical outcomes in dynamic environments.