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Grenoble, Auvergne-Rhône-Alpes, France
Hybrid
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Customer projects within Waters Advanced Diagnostic are mostly focused on the implementation & installation of Waters solutions on customer site – such as (but not limited to) BD Kiestra Lab Automation or BD Molecular Diagnostics Solutions. Projects can have varying degrees of complexity, usually including one or more aspects of hardware, software, and/or network as part of scope, and are typically multi-dimensional, having specific boundaries that require lab industry knowledge.
The Customer Implementation Project Manager is leading all aspects of the project from its launch through successful completion of the handover to Lifecycle Management team; they may also support as a subject matter expert on all implementation related questions during the Sales Phase or for tenders.
The Customer Implementation Project Manager leads the execution of all activities related to the project and manages them on a day-to-day basis, according to the established standards & processes within BD.
The Customer Implementation Project Manager is responsible for aligning and managing all cross-functional activities to deliver the solution on time and on budget per contract while meeting agreed technical, operational, business and customer requirements. They are responsible within set boundaries for risk identification & mitigation, anticipation of potential issues and escalation to relevant stakeholders when required.
The Customer Implementation Project Manager leads the project planning & scheduling of activities, resources request process. They are responsible and oversees all preparations & arrangements prior to installation based on technical requirements (facilities & refurbishments, IT connectivity & network). They support the development & timely delivery of LIS-interface by coordinating subject matter experts and planning of required activities.
The Customer Implementation Project Manager leads the cross-functional team of subject matter experts in the execution of specific activities within the project scope. This team is typically composed of 4-6 subject matter experts from applications, informatics & IT, technical service (hardware & software).
The Customer Implementation Project Manager leads all project-related communication with internal & external stakeholders, incl. accurate and timely reviews and reporting on progress, issues & risks.
The Customer Implementation Project Manager establishes trusting relationships with customers and key stakeholders (internal & external) who can support the successful execution of the project & remove roadblocks.
The Customer Implementation Project Manager contributes to the continuous improvement strategy of the Professional Services organization and the DS business unit by bringing his field expertise of project management, customers’ needs and expectations.
Education and Experience:
Relevant master’s degree in a technical or scientific field
Preferably a project management certification on level PRINCE2 practitioner/PMI – PMP/IPMA level C or D.
Preferably 2-3 years’ experience within project management and ideally, in a customer facing role
Fluency in English and French is a must
Due to the nature of this function, willingness and ability to travel on a regular basis within the EMEA region is required (up to 50%)
Experience within the regulated environment of the medical device or pharmaceutical industry or first knowledge of IT systems and architecture, work processes of microbiological laboratories will be advantageous.
Knowledge and Skills:
You can break down complex problems into manageable parts and integrate data to provide clear, actionable information.
You engage and collaborate with all functions involved in the project.
You understand and articulate cross-functional technical challenges and solutions that impact the project.
You are customer-oriented and can find solutions to fulfill them.
You can identify and mitigate project risks based on a thorough understanding of the technical and business content.
You value teamwork and cooperation with others towards a common goal.
You have high personal effectiveness, stress resistance, and the ability to work cross-functionally within the project team and in a complex organization.
Salary Range - 46.000 - 50.000 euros
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Salary Range Information
€45,100.00 - €72,175.00 EUR Annual