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Mountain View, California, United States
Onsite
Who We Are
Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides.
Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles.
With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors.
About the Team
The Software Operations team is at the heart of how Nuro's autonomy software gets built right. We own QC, tool testing, and bug reproduction across labeling workflows, and we care deeply about the craft of doing that work well. You'll sit inside the team, learn the work firsthand, and help build the systems that make quality achievable at scale.
You'll report directly to the Head of Software Operations with real access, real context, and a genuine mandate to make things better.
About the Role
We're looking for someone who can walk into a working system, figure out where it's actually breaking, and build the case for how to fix it, without being told where to look.
Give you a workflow and a few weeks, and you'll come back with a theory of what's wrong, evidence for it, and a specific recommendation, not a request for more direction. The procedures, rubrics, and taxonomy you'll touch are downstream of that investigation. They're how your findings get made permanent; they are not the job itself.
You'll spend real time inside the in-house team's workflow. Your job there isn't to absorb and wait, it's to notice what nobody else has flagged, form a working theory of why it's happening, and test that theory against the actual work before you propose anything. Sometimes the right answer isn't a better rubric or a cleaner taxonomy at all; it's realizing the current one is solving the wrong problem. You'll also keep our offshore QC vendor team calibrated to whatever standard your investigation lands on.
This role is a great fit if you get energized by finding the thing nobody's noticed yet and making an evidence-backed case for fixing it, even when that case meets resistance. If you'd rather build your own read on a problem than follow someone else's checklist, want your work tied directly to a product that matters, and thrive with autonomy and a direct line to leadership, this is the role for you.
This is not a good fit if you do your best work with a defined process to execute against. That's a different, valuable skill, but it's not this role.
About the Work:
Finding What's Actually Wrong
Making the Case
Making It Stick
Offshore Vendor Alignment
About You
Bonus Points:
Autonomy software is being built right now, and the systems supporting that work need to keep up. The improvements you make here will be felt by the engineers, the QC team, and ultimately in the reliability of what Nuro ships into the world.
If that sounds like the kind of work you were made for, we'd love to hear from you.
At Nuro, your base pay is one part of your total compensation package. For this position, the reasonably expected base pay range is between $99,000 and $149,300 for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for an annual performance bonus, equity, and a competitive benefits package.
At Nuro, we celebrate differences and are committed to a diverse workplace that fosters inclusion and psychological safety for all employees. Nuro is proud to be an equal opportunity employer and expressly prohibits any form of workplace discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristics. #LI-CD1
