Want to know if this job is worth applying to?
Hamilton, Ontario, Canada
Hybrid
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Project Operations Manager (Construction) based in Canada.
We are seeking an experienced construction project professional to oversee project delivery, financial performance, scheduling, and operational coordination across residential construction and renovation projects. In this leadership role, you will take ownership of project budgets, timelines, trade contracts, purchase orders, and change orders to ensure projects remain on track and profitable. Working closely with construction leadership, clients, trades, and internal teams, you will bridge project planning and on-site execution while maintaining clear accountability throughout the project lifecycle. You will also lead a project coordinator and strengthen processes, systems, and workflows to improve efficiency and consistency. The ideal candidate combines hands-on construction knowledge with strong financial oversight, proactive communication, and independent problem-solving. This is a full-time, permanent opportunity based in the Hamilton, Ontario area, with regular in-person collaboration and some flexibility for remote work.
Develop and maintain comprehensive project schedules in collaboration with construction leadership, ensuring milestones are clear, delays are identified early, and recovery plans are implemented when necessary.
Coordinate project priorities across teams, monitor commitments, and proactively resolve or escalate issues that could affect schedules, budgets, quality of delivery, or client satisfaction.
Prepare project budgets, track actual and committed costs, forecast costs to completion, and implement corrective measures to protect gross margins.
Provide accurate and timely financial forecasts to accounting and maintain visibility into project financial performance.
Coordinate trade quotations, review scopes of work, and support vendor selection and trade awarding in collaboration with the Construction Manager.
Ensure trade contracts and purchase orders are completed and approved before work begins, while maintaining current trade pricing to support accurate estimating.
Prepare, price, coordinate, and obtain client approval for change orders before additional work is performed.
Take ownership of projects following contract signing, coordinate the transition from sales to project delivery, and provide field teams with complete project plans.
Maintain consistent client communication throughout the project lifecycle, ensuring clients understand project status, upcoming milestones, changes, and closeout requirements.
Improve project management processes, workflows, and systems, including evaluating and implementing appropriate software solutions.
Ensure schedules, budgets, task assignments, CRM records, and project documentation remain accurate, current, and consistently maintained.
Lead and support the project coordinator by assigning responsibilities, reviewing work, monitoring progress, and following up to ensure commitments are completed.
Track and report key performance indicators through weekly leadership meetings, performance scorecards, and quarterly priorities.
Coordinate effectively with field operations while respecting the Construction Manager's responsibility for site execution, trade activities, construction quality, safety, and inspections.
At least 5 years of experience as a Project Manager in residential construction or renovation, with experience in multi-unit residential projects considered an asset.
Demonstrated ability to independently develop project schedules and job-cost budgets and manage projects through completion and closeout with minimal supervision.
Comprehensive understanding of the construction process, including permitting, trade sequencing, inspections, project handover, and the Ontario Building Code.
Strong financial management skills, including budget development, cost tracking, forecasting, margin protection, and identifying cost variances before they become significant issues.
Experience coordinating subcontractors and vendors, reviewing quotations and scopes, managing trade agreements, and administering purchase orders and change orders.
Proficiency in Microsoft Excel and familiarity with scheduling or project management platforms such as MS Project, Procore, or Buildertrend.
Excellent organizational skills and attention to detail, with the ability to manage multiple projects, maintain accurate documentation, and establish reliable workflows.
A proactive, accountable approach to problem-solving, with the confidence to anticipate challenges, make decisions, escalate risks appropriately, and drive issues through to resolution.
Strong written and verbal communication skills, including the ability to coordinate effectively with clients, trades, construction teams, and remote colleagues.
Consistent follow-through, responsiveness during working hours, and a commitment to keeping stakeholders informed without requiring repeated follow-ups.
Ability to work collaboratively in a structured environment that uses daily stand-ups, weekly leadership meetings, performance scorecards, and quarterly objectives.
Availability to work primarily in the Hamilton, Ontario area, including regular in-person meetings with the team, clients, trades, and job sites, particularly during the initial months.
Annual salary ranging from CAD $85,000 to CAD $105,000, depending on experience and qualifications.
Additional employee benefits package.
Full-time, permanent employment.
Some flexibility for remote work alongside regular in-person collaboration in the Hamilton, Ontario area.
Opportunity to take ownership of project operations and contribute directly to financial performance and delivery outcomes.
Leadership responsibilities, including managing a project coordinator and collaborating closely with senior construction leadership.
Opportunity to improve operational systems, strengthen project management processes, and contribute to the continuous improvement of residential construction delivery.
