At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
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The Project Specialist is responsible for the day-to-day operations of the customer relationship and coordination of large project orders. Coordinate with Vendors and Customers, providing both technical expertise and logistical support, while maintaining strong business relationships.
- Manage material for large customer pipe project(s)
- Assist with managing customer inventory both inside warehouses and in designated yards
- Interface with key customer contacts and sales team to understand projects scopes and needs
- Quote/Sales Order entry
- Issue purchase orders to vendors
- Expedite open orders
- Negotiate with freight carriers and arrange deliveries
- Obtain and review shipping/receiving documentation and MTR’s
- Ensure accurate and timely invoicing
- Develop SOPs and written processes for customer project(s) as needed
- Be in compliance with all established SOPs
- Control document flow of large customer project(s)
- Spreadsheet construction and maintenance for large customer project(s)
- Analyze and recommend areas where efficiencies and advantages can be gained by DNOW and/or our customer
- Support Project Managers as workload permits
- Manage, maintain, and execute multiple projects and assignments simultaneously with minimum supervision
- Other tasks as assigned by supervisor
- Experience with PVF and electrical materials
- Oil & Gas knowledge preferred
- Computer skills (Microsoft Office - Excel and Word)
- Process, administrative, operations and SAP experience
- Positive and assertive attitude
- Detail-oriented, organized and analytical
- Understanding of and total commitment to DNOW processes
- Outgoing, service-oriented, self-motivated, and willing to receive direction
- Oral and written communication skills, both internal and external
- Presentation skills, both written and oral
- Relationship-building abilities with both customers and co-workers
- Goal-oriented with the ability to multi-task under pressure in fast-paced work environment
- Strong work ethic and integrity
- Must have current, valid driver’s license
- Must be able to physically lift up to 50 pounds
