Who We Are:
Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.
As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.
Responsibilities
- Manage regular move-in and move-out flow including checking units, collect tenants information, explain move-in instructions, send the notice and deal with deposit based on inspection
- Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in
- Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests
- Communicate with the landlord and advance the completion of maintenance/repair progress with the vendors
- Visit different properties occasionally to ensure all sites and communities, are maintained properly and foresee the potential problems
- Establish fluent communication and good relationships with tenants by investigating and resolving their complaints
- Write, edit emails and make phones to vendors, owners and other organization for addressing minor construction issues and other needs
- Other duties and projects as assigned
Requirements
- 3+ years of property management experience with managing multiple apartments building simultaneously
- Excellent organizational and problem-solving skills with strong attention to detail
- Capable of operating Appfolio and different management or accounting software
- Capable of visiting different sites to perform inspections and regular communications with tenants
- Excellent verbal and written communication skills, including report writing skills
- Excellent time management skills and the ability to prioritize work
What We Provide:
- Excellent Working Environment: Energetic, Ambitious, Passionate
- Great Team Experience
- Regular Team Building Activities
- Free Community Event Entrance
- Leadership Cultivation & Individual Development
- Networking & Resources from External Partners
- Opportunities of Rotation Among Departments & Locations
Diversity & Inclusion at Tripalink
Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Note on Pay Transparency:
Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.
Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.
