Job Purpose
Responding to RFPs is a critical aspect of Assurant’s business, and the proposal coordinator plays a critical role managing RFP intake, as well as response authoring, revision, completion and delivery.
Key Objectives
- Increase win rate by developing and executing clear, client-focused win strategies for every RFP.
- Ensure on-time, high-quality submissions that are fully compliant and tailored to client requirements.
- Strengthen competitive differentiation by delivering compelling, insight-led proposals that clearly articulate Assurant’s value proposition.
- Drive cross-functional accountability by aligning stakeholders to defined roles, deadlines, and deliverables.
- Improve proposal efficiency and cycle time through standardized processes, tools, and best practices.
- Enhance content quality and consistency by managing reusable assets and ensuring messaging alignment across responses.
- Embed governance and performance tracking using KPIs (e.g., win rate, turnaround time, quality scores) to continuously improve outcomes.
- Increase stakeholder engagement and effectiveness through structured collaboration, clear communication, and proactive issue resolution.
- Identify and implement process improvements to scale the proposal function and support business growth.
Primary Job Responsibilities
Key Responsibilities & Accountabilities
30% Win Strategy & Proposal Leadership
- Own the development and execution of RFP win plans, ensuring each response is aligned to client priorities, competitive positioning, and Assurant’s strategic objectives.
- Translate complex requirements into clear, compelling, and differentiated narratives that increase probability of win.
- Challenge and guide stakeholders to ensure contributions are strategic, relevant, and aligned to the overall value proposition.
30% End-to-End RFP Ownership
- Lead the full lifecycle of RFP responses—from intake qualification through to final submission—with clear accountability for quality, timeliness, and completeness.
- Ensure all requirements are met while maintaining a sharp focus on differentiation and client impact.
- Oversee the creation of integrated deliverables (proposals, presentations, personas, videos, etc.) that reinforce the win strategy.
20% Cross-Functional Leadership & Accountability
- Act as the single point of accountability across Marketing and enterprise stakeholders for all RFP activities.
- Align 10–50+ contributors to clear roles, deadlines, and deliverables—holding teams accountable to commitments.
- Facilitate working sessions that drive decisions, resolve blockers, and maintain momentum toward submission.
- Capture and communicate clear actions, decisions, and ownership, ensuring follow-through and execution discipline.
- Proactively influence senior stakeholders to maintain focus on priorities and deliver high-quality inputs on time.
10% Process Excellence & Continuous Improvement
- Own and evolve the RFP management process, ensuring scalability, efficiency, and consistency across submissions.
- Drive adoption of proposal management tools and best practices to improve speed, quality, and collaboration.
- Identify and implement improvements based on performance insights (e.g., cycle time, win rates, stakeholder feedback).
- Establish and track KPIs to measure proposal effectiveness and inform ongoing optimization.
10 % Stakeholder & Relationship Management (20%)
- Build strong, trusted relationships across functions to enable effective collaboration and high-quality contributions.
- Act as a strategic partner to stakeholders—anticipating needs, surfacing risks early, and driving alignment.
- Represent Marketing with credibility and clarity, ensuring a consistent and professional engagement model.
- Foster a culture of accountability, responsiveness, and continuous feedback across teams.
Required Experience, Skills, and Knowledge
- Three to five (3-5) years of experience managing complex, multi-pronged projects with 10-50 stakeholders
- Extremely organized with an instinct for thinking on one’s feet and finding solutions on the fly
- Comfortable managing multiple workstreams simultaneously and collaborating with the multiple people and personalities behind the work
- Comfortable and confident enough to communicate with senior colleagues on a daily basis, helping them focus as needed, and facilitating the timely delivery of their deliverables
- Interest in growing into a role in project management and/or organizational dynamics, with a passion for finding efficiencies in the way teams operate on a day-to-day basis
- Interest in marketing, business strategy and/or persuasive writing also helpful
At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.
For further information about Assurant, please visit our website: https://www.assurant.com/
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
