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Job Description
Job Summary
The Workplace Operations Coordinator provides onsite administrative and operational support for the daily operation of the PROPWR Houston office. This role supports a safe, organized, welcoming, and professional work environment by coordinating front office operations, visitor management, workspace readiness, and communication with building management and facilities coordination.
This position maintains a dotted-line relationship with the ProPetro Facilities & Security Department for guidance regarding facilities standards, access-control procedures, and vendor coordination.
Responsibilities
- Provide professional reception support to visitors, vendors, contractors, and employees
- Administer visitor registration, temporary badging, and host notification processes in accordance with established procedures
- Support the day-to-day administrative needs of the PROPWR Houston office
- Serve as PROPWR’s onsite liaison with building management for routine maintenance, access, parking, deliveries, building communications, and other office related service needs.
- Support incoming call management and message routing to ensure continuity of front office operations
- Maintain front desk materials, logs, and coverage documentation in an accurate and timely manner
- Coordinate facilities and building service requests through the appropriate Facilities helpdesk, property management, or approved service provider; monitor status and escalate unresolved issues as appropriate
- Communicate relevant building notices, service interruptions, emergency information, and access changes to Houston office employees
- Assist with approved new-hire onboarding activities, including preparing workspaces, coordinating building access and badges, assembling onboarding materials specific to Houston-based employees, and directing new employees to the appropriate company contacts.
- Assist with the tracking, organization, and maintenance of facilities inventory, including keys, access cards, office supplies, and breakroom inventory, perform periodic inventory counts, identify discrepancies, and support replenishment activities; escalate issues as needed
- Coordinate ordering of office nameplates and business cards
- Coordinate conference room readiness, catering arrangements, and meeting support activities as requested.
- Provide administrative support to the Executive Assistant on office-related projects and initiatives as assigned. Assist in maintaining organized storage rooms, supply areas, and shared workspaces
- Assist with badge issuance, tracking, activation, and deactivation for employees, contractors, and visitors
- Support approved recycling and disposal processes for designated materials in accordance with company procedures
- Maintain strict confidentiality of employee, visitor, and security-related information
- Receive, sort, and distribute incoming mail and deliveries; coordinate and prepare outgoing mail and shipments
- Maintain compliance with Health, Safety, and Environmental (HSE) policies by attending all required HSE training sessions, safety meetings, and always utilize proper Personal Protective Equipment (PPE)
Job Qualifications
- High school diploma or equivalent required
- Strong customer service skills and the ability to interact professionally with employees at all levels of the company, visitors, building management, customers, and vendors
- Demonstrated ability to manage multiple priorities, respond effectively to changing needs, and remain organized in a fast-paced environment
- Prior experience in reception, facilities coordination, or administrative support required
- Proficiency in Microsoft Office applications, databases, and standard administrative systems
- Strong verbal and written communication skills required
- Dependable, energetic, approachable, and service-oriented with a professional and welcoming presence
- Proactive problem-solving skills and the ability to identify office needs, coordinate solutions, and follow issues through completion
- Strong organizational and time management skills
- Ability to manage confidential information with discretion and professionalism
- Ability to manage multiple responsibilities and adapt to changing business needs
- Must maintain a valid driver's license and meet company driver eligibility requirements
Physical Demands
The physical demands described here represent those required for an employee to successfully perform the role’s essential functions. Reasonable accommodation may be made for individuals with disabilities to perform their major responsibilities.
While performing the duties of this job, the employee is regularly required to sit, stand, or walk; use hands to manipulate, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 20 lbs.
Work Environment
The work environment characteristics described here represent environmental conditions an employee will encounter while performing the role’s essential functions. The noise level in some work environments can be moderate and an employee may encounter extreme weather conditions while performing major duties. Reasonable accommodation may be provided for individuals with disabilities to perform their major responsibilities.
Disclaimer
The information provided in this job description indicates the general nature and level of work performed by employees within the role’s classification. This job description is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this role.
PROPWR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
