About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
As Lyra Wellbeing MENA continues to grow the local client base and to ensure we can meet the increased
demand to support Lyra Health WFMH we are establishing this new role of Provider Network Recruitment
Co-ordinator to manage and grow the existing provider network of professionals. The individual will work
within Clinical Operations team reporting directly to Director Clinical Operations and will oversee the
management of the provider network identifying new providers (psychologists, mental health professionals,
lawyers, financial coaches, dieticians, presenters, etc) across the 17 countries MENA currently provides
services to.
Primary Responsibilities:
- Regularly assessing administrative tasks for meeting company needs for providers across MENA and help build specialty-based provider networks across our region
- Scheduling interviews, managing administrative requirements, preparing contract templates within Lyra Wellbeing MENA across varying professions (psychologists, mental health professionals, lawyers, financial coaches, dieticians, etc)
- Coordinate onboarding of new network professionals
- Establish strong relationships with contracted partners and ensure partner satisfaction
- Co-ordinate ongoing training of the providers/affiliates
- Liaise with other MENA team members to understand operational requirements
- Ensure Lyra MENA protocols, ethical and professional standards are maintained
- Working autonomously to ensure provider network is able to fully support all operational needs.
- Contribute positively to overall business performance objectives
- Be a team contributor
Requirements:
- Minimum of three (3) to five (5) years of working experience
- Ability to comprehend and oversee contracting across varying regulatory environments and requirements
- Must have experience of living and working in the MENA region
- Must be fluent in English. Arabic speaker would be an advantage
- Working hours 5 days a week from 8:30am to 5:30 pm
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
The benefits available to those located in the UAE or MENA. will be consistent with UAE or MENA law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.
