Provincial Technical Officer – WASH – EpiC

Global Health Security (GHS) Project, Mozambique

Technical Officer II

Job Code: TECH31018
Job Family: Technical
Compensation Band: Band KK
Duty Station: Tete, Mozambique

About FHI 360:

FHI 360 is a global human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, youth, research, technology, communication, and social marketing, creating a unique mix of capabilities to address today’s interrelated development challenges.

FHI 360 is currently implementing the EpiC Global Health Security (GHS) Project in Mozambique, supporting the Government of Mozambique and other partners to strengthen national and subnational capacity to prevent, detect, prepare for, and respond to public health threats. Within this work, WASH is a critical component of health facility readiness, infection prevention and control, outbreak preparedness and response, and continuity of essential health services.

Job Summary

The Provincial Technical Officer – WASH will provide operational and technical leadership for implementation of WASH activities in Tete Province under the EpiC Global Health Security (GHS) Project. Based in Tete, the position will serve as a key link between national WASH technical leadership, provincial health authorities, district teams, health facilities, community-level partners, and other EpiC technical teams.

The position will support the planning, implementation, monitoring, and quality assurance of WASH interventions across priority districts and health facilities, with particular attention to outbreak preparedness and response, WASH service continuity, infection prevention and control, water safety, sanitation, hygiene, healthcare waste management, and facility readiness.

The Provincial Technical Officer - WASH will provide technical oversight and coordination to District WASH Technical Officers and support them to ensure that health facilities receive consistent, timely, and technically appropriate WASH support. The position will also provide technical support to community-based organizations and other implementing partners involved in WASH-related activities.

The position reports administratively to the Senior Technical Advisor – WASH and works closely to the Senior Program Officer – WASH. The position will also collaborate closely with the STO WASH – Health Facilities, STO IPC, WASH maintenance and small repairs, GHS technical teams, provincial and district health authorities, and relevant partners.

Accountabilities:

• Provincial Technical Leadership & WASH Coordination

• Lead day-to-day operational coordination and implementation of EpiC WASH activities in Tete Province in accordance with approved workplans, technical standards, and project priorities.
• Translate national and project-level WASH priorities into practical provincial and district implementation plans.
• Coordinate the work of District WASH Technical Officers and provide technical guidance to ensure consistent quality of WASH support across assigned districts and health facilities.
• Support provincial and district health authorities to identify priority WASH gaps and develop feasible improvement actions.
• Coordinate with health facility management teams to strengthen WASH systems and practices that support safe and continuous delivery of health services.
• Ensure that WASH activities are appropriately integrated with Global Health Security, outbreak preparedness and response, IPC, RCCE, surveillance, laboratory, and other relevant EpiC interventions.
• Support the implementation and monitoring of provincial WASH targets, indicators, milestones, and deliverables.
• Identify implementation bottlenecks and work with the Senior Program Officer – WASH and Senior Technical Advisor – WASH to develop timely solutions.
• Maintain regular communication with national and provincial technical teams regarding implementation progress, challenges, emerging risks, and priority support needs.

2. Capacity Strengthening, Training & Supportive Supervision

• Coordinate and support capacity-strengthening activities for District WASH Technical Officers, health facility staff, community-based organizations, and other relevant partners.
• Provide practical technical coaching and mentoring to district and facility teams on WASH practices and outbreak preparedness.
• Support on-the-job training and supportive supervision for health facility personnel on water safety, sanitation, hand hygiene, environmental cleaning, healthcare waste management, and related WASH practices.
• Support the development and adaptation of training materials, job aids, checklists, and other technical resources in coordination with national technical leads.
• Conduct supportive supervision visits to priority districts and health facilities and document findings, agreed actions, and follow-up requirements.
• Strengthen the capacity of district teams to identify WASH risks, prioritize feasible corrective actions, and monitor implementation. Identify recurring capacity gaps and, where necessary, communicate them to the Senior Program Officer – WASH and Senior Technical Advisor – WASH for appropriate follow-up.
• Support community-level partners to implement WASH-related activities in accordance with approved project approaches and technical guidance.

3. Outbreak Resource Mapping & Preparedness Assessments

• Support mapping and assessment of WASH resources, services, infrastructure, supplies, and critical gaps in priority health facilities and districts.
• Support WASH readiness assessments in health facilities and other priority locations using approved project or national assessment tools.
• Contribute to the identification and prioritization of WASH risks that may affect outbreak preparedness, infection prevention, health facility functionality, or continuity of essential services.
• Support the development and implementation of facility and district WASH improvement plans based on assessment findings.
• Monitor progress against agreed corrective actions and escalate unresolved technical or operational issues.
• Support the documentation and analysis of provincial WASH readiness information to inform preparedness planning and resource allocation.

• Coordinate with the WASH maintenance and small repairs teams to ensure timely assessment and referral of identified infrastructure, equipment, and repair needs requiring specialized technical intervention, while supporting prompt mitigation of urgent WASH risks.

4. Emergency Stock Management & Pre-positioning

• Support provincial and district teams to assess WASH and IPC commodity requirements for routine preparedness and outbreak response.
• Monitor the availability and appropriate distribution of priority WASH supplies and equipment at provincial, district, and health facility levels.
• Support the establishment and maintenance of appropriate systems for storage, inventory management, replenishment, and distribution of WASH-related supplies.
• Contribute to forecasting and quantification of WASH commodities based on facility needs, outbreak risks, consumption patterns, and approved project plans.
• Identify potential stock-outs, supply gaps, or distribution bottlenecks and communicate these promptly to the Senior Program Officer – WASH and relevant technical teams.
• Support appropriate pre-positioning of priority WASH supplies in high-risk or outbreak-prone districts in coordination with GHS preparedness and response planning.
• Coordinate with the STO IPC and other relevant technical teams where WASH and IPC commodities overlap.
• Support documentation of stock movements, distribution, utilization, and replenishment needs in accordance with project procedures.

5. Rapid WASH Response & Field Coordination

• Support rapid mobilization and deployment of WASH activities during outbreaks, public health emergencies, or other priority events in Tete Province.
• Coordinate field-level WASH response activities with provincial and district health authorities, health Facilities, EpiC technical teams, and relevant partners.
• Support rapid identification of critical WASH gaps affecting outbreak response and continuity of health services.
• Coordinate timely technical follow-up on urgent WASH needs, including water availability, sanitation, hand hygiene, environmental cleaning, healthcare waste management, and WASH supplies.
• Support the deployment and coordination of WASH personnel, supplies, and other resources during emergency response activities as assigned.
• Work closely with GHS outbreak response structures and relevant provincial emergency coordination mechanisms to ensure that WASH needs are incorporated into response planning.
• Support the documentation of response activities, achievements, challenges, lessons learned, and outstanding needs.
• Escalate major technical, operational, procurement, infrastructure, or resource constraints through the appropriate management channels.

6. Surge Capacity, Isolation Preparedness and Outbreak Response

·        Support health facilities and district teams to strengthen WASH readiness in isolation areas, treatment centres, emergency units, and other designated outbreak response locations, ensuring continuity of essential WASH services during outbreaks and emergencies.

·       Coordinate with IPC teams and provincial and district health authorities to assess and address WASH gaps related to water supply, sanitation, hand hygiene, environmental cleaning, and healthcare waste management, reducing infection transmission risks in healthcare and outbreak response settings.

·       Contribute to preparedness planning and rapid field-level coordination for cholera and other WASH-sensitive outbreaks, supporting timely identification and mitigation of critical WASH risks and coordinating with WASH maintenance and repair personnel on issues requiring specialized technical intervention.

·       Support after-action reviews and documentation of WASH-related response activities, challenges, lessons learned, and recommendations following outbreaks, simulations, and emergency responses.

·       Contribute to strengthening provincial and district preparedness and surge capacity for future public health emergencies.

7. Partnership, Coordination, and Representation

• Establish and maintain effective working relationships with the Provincial Health Directorate, district health authorities, health facility management teams, community-based organizations, and other relevant stakeholders.
• Participate in provincial and district coordination meetings relevant to WASH, Global Health Security, outbreak preparedness and response, IPC, and health service continuity.
• Represent the EpiC WASH component at provincial and district technical meetings as delegated.
• Coordinate closely with the Senior Program Officer – WASH, Senior Technical Advisor – WASH, STO WASH – Health Facilities, STO IPC, WASH maintenance and repair personnel, and other EpiC technical leads.
• Support coordination with equipment repair partners and other service providers to ensure timely follow-up of identified WASH equipment and infrastructure needs.
• Provide technical support to community sub-partners implementing WASH-related activities and ensure alignment with approved project approaches.
• Promote effective coordination between WASH activities and RCCE, One Health, surveillance, laboratory, MNCH, and other relevant technical areas where appropriate.
• Document and share provincial implementation experiences, good practices, challenges, and lessons learned to inform project learning and adaptive management.
• Perform other relevant duties as assigned.

Applied Knowledge & Skills

• Knowledge of WASH in healthcare facilities, including water supply, sanitation, hygiene, environmental cleaning, healthcare waste management, and WASH service continuity.
• Understanding of the relationship between WASH, infection prevention and control, Global Health Security, outbreak preparedness, and health facility readiness.
• Knowledge of WASH requirements during outbreaks and public health emergencies, particularly cholera and other WASH-sensitive diseases.
• Understanding of WASH-related standards, guidelines, and approaches used in health facilities and community settings.
• Ability to coordinate and provide practical technical support to district teams, health facility staff, and community-based partners. Strong interpersonal, facilitation, coaching, and mentoring skills.
• Ability to identify WASH gaps and translate assessment findings into practical and achievable improvement actions.
• Ability to support WASH commodity forecasting, stock monitoring, pre-positioning, and distribution.
• Understanding of health facility WASH systems and their relationship to IPC and quality of care.
• Ability to work effectively with government counterparts and multidisciplinary technical teams.
• Good analytical, organizational  and coordination skills.
• Ability to collect, analyze, interpret, and communicate programmatic and technical information.
• Ability to prepare clear technical reports, activity updates, supervision reports, and other project documentation.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Fluency in written and spoken Portuguese is required; working knowledge of English is an advantage.
• Ability and willingness to work in challenging field environments and during emergency response activities.

Competencies:

• Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.

• People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.

• Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.

Problem Solving & Impact:

• Works on problems of moderate to complex scope that require review of various factors.

• Exercises good judgment with selecting methods and techniques to determine appropriate action.

• Decisions may cause delays and affect a work unit or area within a department.

• Identifies and raises issues to senior technical staff.

• Networks with key internal and external personnel.

Supervision Given/Received:

• Receives methods and procedures on new projects and assignments.

• Reports to: Senior Technical Advisor – WASH.

• Supervises: District WASH Technical Officers and other assigned field-level WASH personnel in Tete Province.

Education 

•  Minimum of a Bachelor’s degree in WASH, Environmental Health, Public Health, Water and Sanitation, Environmental Engineering, Health Sciences, or a related field.

Experience

• Minimum of 4 years of relevant professional experience in WASH, preferably including WASH in healthcare facilities, public health, outbreak preparedness and response, or humanitarian programming.
• Experience supporting WASH assessments, facility improvement planning, supportive supervision, and monitoring of corrective actions.

• Experience working with provincial and district health authorities, health facilities, and relevant stakeholders in Mozambique, including coordination of multidisciplinary teams and partners at provincial and district levels. Experience coordinating multidisciplinary teams and multiple stakeholders at provincial and district levels.

• Experience providing technical support, coaching, supportive supervision, or capacity strengthening to district and facility-level teams.
• Experience in outbreak preparedness and response, particularly cholera or other WASH-related public health emergencies, is an advantage.
• Experience working with community-based organizations or implementing partners is an advantage.
• Familiarity with Mozambique's health system and relevant national WASH, IPC, and public health structures is strongly preferred.

Typical Physical Demands:

• Typical office environment.

• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.

• Ability to sit and stand for extended periods of time.

• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• This position is based in Tete Province and is expected to travel approximately 10–25% of the time to districts, health facilities, communities, and other project locations within the province.

• Frequent field travel, including supportive supervision, WASH assessments, capacity-strengthening activities, coordination meetings, outbreak preparedness activities, and emergency response deployments.

• Travel outside Tete Province may occasionally be required for national coordination, training, technical meetings, or other project activities, as assigned.

 The expected hiring salary range for this role is USD 34,00 - 43,000 for annual basic salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget.  For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

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