Public Information Specialist

Pay Range: $24.67 - $30.83/hr.

Job Posting Closing on: Thursday, October 15, 2026 📅

Workdays & Hours: Monday – Friday, 8 a.m. – 5 pm

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆 

The City of Fort Worth is seeking a Public Information Specialist to support the Transportation and Public Works (TPW) Department in the timely, accurate, and compliant processing of public information requests under the Texas Public Information Act. This position coordinates the collection, review, organization, and release of responsive records and serves as a liaison between TPW divisions, City departments, the City Secretary’s Office, Legal Department, and members of the public. The position requires strong organizational skills, attention to detail, sound judgment, and the ability to manage multiple requests and competing priorities in a fast-paced environment.

Minimum Qualifications:

• Associate's degree
• Two (2) years of directly related experience in records management, processing requests, public information, records administration, or a related field, preferably in a local government environment
• Valid Texas Driver’s License

Preferred Qualifications:

• Experience processing public information requests in a local government or public-sector environment
• Knowledge of the Texas Public Information Act, records management, retention requirements, and applicable City policies and procedures
• Experience reviewing, organizing, and analyzing records from multiple sources, systems, and departmental areas
• Experience with redaction, quality assurance, request tracking, records management, or document review systems
• Strong communication, coordination, problem-solving, and organizational skills, with the ability to manage high volumes of requests and competing deadlines

The Public Information Specialist job responsibilities include

• Public information request coordination: process and coordinate requests from receipt through completion; assign or coordinate requests with appropriate staff; monitor requests and maintain accurate tracking
• Records collection, review, and compliance: locate, collect, organize, and review records from multiple sources and systems for responsiveness, accuracy, completeness, and compliance with the Texas Public Information Act, including redaction and quality assurance
• Departmental and legal coordination: coordinate with TPW divisions, City departments, the City Secretary’s Office, Legal Department, and other appropriate staff regarding responsive records, additional review, or records that may not be releasable
• Documentation, communication, and review support: prepare required request documentation and affidavits when applicable; respond to questions from requestors and stakeholders; and coordinate record reviews by requestors or authorized outside parties when required
• Technology and process improvement: utilize request management, records management, document review, and other computer applications; assist with internal procedures and standard operating practices; and identify opportunities to improve the efficiency, consistency, and quality of request processing
• Records retrieval and related duties: travel to various TPW or City locations as necessary to locate or retrieve responsive records and perform other related duties as assigned while adapting to changing priorities, procedures, technology, and workload demands

WORKING CONDITIONS

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

PHYSICAL DEMANDS

Sedentary Work — This position is primarily sedentary and involves extensive computer and records-related work. Depending on assignment, the position may require occasional standing, walking, travel between City facilities, and other activities associated with locating, retrieving, reviewing, and coordinating records. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Apply Now! Come be part of something special in Fort Worth. 🌟