QA Infrastructure & Data Sr

JOB SUMMARY

The Test Environment & Data SR is accountable for the governance, stability, and continuous improvement of all non-production controlled test environments to ensure secure, compliant, and release-ready systems.

This role oversees end-to-end environment lifecycle management, including configuration control, test data governance, environmental use and data refreshes. The lead ensures alignment with Quality Assurance and Release & Change Management standards to minimize operational, product, and data-related risks.

In addition, this role is responsible for maintaining data integrity and consistency across environments by coordinating controlled test data refresh cycles, validating post-migration data accuracy, and ensuring compliance with data privacy, security, and regulatory requirements. Close collaboration with Database, Infrastructure, and Security teams is required to ensure environments are production-representative, audit-ready, and optimized for consistent, reliable, and predictable testing outcomes.

The Environment & Test Data SR Serves as a critical quality and data control point, safeguarding both system stability and data accuracy across the QA landscape.

JOB DUTIES

·       Broadly applies principles, theories and concepts related to the profession. A seasoned, experienced professional with an in-depth/full understanding of area of specialization.

·       Coordinates environment setup, configuration, and availability. Responsible for planning and executing on the QA Test Data Management strategy and roadmap

·       Defines best practices for environment usage and data handling

·       May provide recommendations regarding issues outside the bounds of defined procedures and practices. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

ADDITIONAL JOB DUTIES

• Owns lifecycle management of QA environments
• Maintains environment configuration baselines and version inventory
• Ensures environment readiness before test cycles
• Coordinates provisioning, upgrades, and patching with platform teams
• Monitors environment stability, availability, and performance
• Manages environment scheduling and conflict resolution
• Prevents version drift between QA and Production
• Works closely with Release Management, the PMO, DevOps, and other IT areas in design and implementation of an enterprise test data repository to be used as source of test data for application development and testing
• This position will also be responsible for planning, scheduling and communicating test system refreshes, time-sliced data refreshes, on-demand test data requests and coordinating with appropriate IT areas for corresponding virtual test environments as needed
• The individual must be able to work independently and communicate with all levels of management in a timely and accurate manner
• Responsible for defining the test data management architecture and tool strategies
• Responsible for delivery, process implementation and oversight of Test Data Management and QA environment management services
• Accountable for the maintenance and implementation of the policy framework for ERCOT’s Test Data and Environment capabilities
• Accountable for department operating procedures, processes and adherence to corporate standards
• Accountable for communication with stakeholders and management
• Accountable for adherence to audit and compliance standards regarding QA practices
• Develop and publish KPIs related to test data and test environments
• Responsible for maintaining knowledge of emerging trends and industry best practices
• Strong leadership, communication, negotiation, and conflict management skills
• Ability to communicate highly technical information in an understandable manner to non-technical audiences through writing and presentations

EXPERIENCE

• Requires minimum 5+ years in IT operations, QA operations, or release management.
• 1+ years managing non-production environments and test data.
• Experience with version control, deployments, and migration governance.
• Strong understanding of SDLC, STLC, and change management.
• Experience in cloud or hybrid environments.
• Experience with service virtualization technologies
• Proven track record of effectively working in a highly collaborative environment
• Detailed work experience and knowledge of application integration of DevOp and tools used for provisioning test data and test environments
• Familiarity with AI-based environment monitoring or anomaly detection.
• Understanding predictive analytics for environment capacity or failure detection.
• Exposure to synthetic test data generation tools (preferred).

Technical Skills

• CI/CD tools (Azure DevOps, Jenkins, GitHub, etc.)
• Infrastructure as Code (Terraform, ARM, etc.)
• Monitoring/observability platforms (Splunk, Dynatrace)
• Management tools (ServiceNow, JIRA , Qtest, etc.)
• Other tools (Ansible, Rubric, AppSync)

EDUCATION

• Bachelor's Degree: Computer Science, MIS or related engineering field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities.  It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned.  This job description is not intended to create a contract of employment with ERCOT.  Both ERCOT and the employee may exercise their employment-at-will rights at any time.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

$120,000 - $165,000