QC Repair Technician

Job Title
Repair Technician

Job Overview
The primary function of the Repair Technician is to open, inspect, deluxe, and rewrap product for special inspections on the Shipping dock. The Repair Technician will repair any pieces brought from the Shipping department that were found to be damaged during the loading process. The Repair Technician is stationed at the Repair Shop to open and inspect all product brought to this area from Returns or within the DC.  The Repair Technician will determine the final disposition of these pieces. Responsibilities will include:

• Repair upholstery and case product
• Inspect for flawed or damaged product
• Work with Shipping personnel to replace damaged goods
• Report potential QC issues
• Determine final destination of all damaged products
• Perform both Regular and White Glove Special Inspections
• Maintain a clean and safe work environment
• All other duties as assigned

What You’ll Bring to Bob’s

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

• Strong knowledge and competence in Case Goods repair, Upholstery repair, and other furniture related repairs.
• General understanding of warehouse/distribution center operations.
• Ability to safely and effectively utilize a variety of hand tools to perform repairs on merchandise.
• Exceptional attention to detail and organizational skills.
• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.

Compensation

• Starting hourly pay at $18.00 - $20.00/hour (Based on experience)

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts
• And so much more!

Our Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Minimum Qualifications

• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
• High School Diploma or equivalent work experience.
• Minimum of 2-3 years of Repair Experience.
• Strong knowledge and competence on: Case Goods repair, Upholstery repair.
• Ability to identify various product types.
• Strong interpersonal and human relations skills.
• Must be at least 18 years old to be considered for employment with Bob’s.

Physical Demands

• Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 50 lbs without assistance.
• Ability to move throughout all areas of the distribution center.
• Move objects up to 250 lbs. with or without reasonable accommodations
• Stand and walk continuously to perform job functions.
• Standing, walking, lifting, and arranging product: 90%   
• Sitting: 5%
• Desk or phone work: 5%

Diversity is a Core Value at Bob’s

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

$18.00 - $20.00/hour (Based on Experience)

 

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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