QC Technical Services Analyst II

QC Technical Services Analyst II – Large Scale Allogeneic (LSA) Project

Location: Portsmouth, NH, USA.

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Note on shift transition: As production ramps up and scales, this schedule will transition to a 4x10 alternative work week. The final shift assignment will be determined by production output timelines, moving to either Sunday – Wednesday (7:00 AM – 5:30 PM) or Wednesday – Saturday (7:00 AM – 5:30 PM).

We are seeking an organized and detail-oriented technical professional to join our Quality organization in Portsmouth, NH, as a QC Technical Services Analyst II. This critical role directly supports the rollout of our brand-new Large Scale Allogeneic (LSA) manufacturing project by owning sample logistics, technical inventory control, and core cGMP laboratory documentation. Operating under standard supervision, you will ensure the flawless chain of custody for testing assets by managing sample receipt, specialized storage segregation, stability aliquots, and external customer or testing site shipments. Additionally, this position acts as a vital cross-functional bridge—utilizing aseptic techniques for bulk sample dispenses and governing controlled-copy printing and assay form generation to preserve right-first-time compliance for the QC testing laboratories.

What will you get?

• An agile career and dynamic working culture

• An inclusive and ethical workplace

• Compensation programs that recognize high performance

• Medical, dental and vision insurance, as well as PTO and more

• Our full list of global benefits can be found here: https://www.lonza.com/careers/benefits.

What you’ll do:

• Sample Lifecycle Management: Execute precise sample receipt, login, and temperature-controlled storage tracking. Appropriately segregate clinical, commercial, and stability samples to guide rapid laboratory processing.

• Inventory & Chamber Management: Manage the long-term archival placement of retain samples. Lead annual physical inventories and coordinate structural preventative maintenance defrost cycles for stability and sample environmental chambers.

• Controlled Document Governance: Issue controlled-copy prints of active SOPs, Test Methods, and master assay execution forms. Coordinate periodic inventory reviews to maintain adequate bench-side stocks while archiving completed quality records.

• GMP Documentation & Authorship: Create, revise, and review localized cGMP laboratory documentation, logbooks, and material tracking protocols in strict compliance with data integrity regulations.

• Cross-Functional Communication: Proactively interface with cross-functional partners in Manufacturing (MFG), Supply Chain (SC), and broader Quality Control (QC) units to align sample delivery milestones with testing timelines.

What we’re looking for:

• Experience: 1–3 years of direct experience within a cGMP Quality Control laboratory, regulated pharmaceutical manufacturing inventory, or clinical repository setting is required.

• Technical Mastery: Practical understanding of quality systems, chain-of-custody tracking, cleanroom documentation workflows, and core aseptic validation principles.

• Proactive, "go-getter" attitude: Strong sense of personal ownership, urgency, and the initiative required to drive projects to a successful conclusion.

• Soft Skills: Strong written and oral communication skills, a collaborative team-player mindset, and the professional flexibility required to manage ambiguity and adapt to shifting project prioritization timelines.

• Organizational Capabilities: Superior time management and analytical prioritization skills; ability to make independent compliance decisions using defined internal practices, company policies, and historical data baselines.

• Education: High School Diploma or equivalent is required. A Bachelor’s Degree in Chemistry, Computer Systems, Biology, or a related technical science field is highly preferred.

• Physical Requirements: Routine ability to handle ultra-low temperature environments (freezers/cold rooms), comfortably walk the production and lab footprint, maintain compliance during sterile cleanroom gowning blocks, and occasionally lift up to 50 lbs.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences? Apply now.