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United States
Remote only
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a QNXT Technical Manager based in the United States.
The QNXT Technical Manager will lead and coordinate technical workstreams for a large-scale healthcare payer platform implementation. This role brings together IT leadership, technical architects, development teams, business stakeholders, and external implementation partners to keep complex delivery activities aligned. You will oversee implementation planning across system integration, data conversion, testing, deployment, and operational readiness. A strong understanding of QNXT and healthcare payer operations will help you identify risks, manage dependencies, and hold delivery teams accountable. You will also guide governance, communicate progress to executive stakeholders, and support successful go-live and post-launch stabilization. This is a remote contract opportunity requiring availability during Pacific Time (PST) business hours.
Technical Workstream Leadership: Manage technical activities across QNXT implementation, system integration, data conversion, testing, and deployment.
Core Platform Coordination: Coordinate work involving QNXT Claims, Membership, Benefits, Provider, Finance, batch processing, and interface-related functions.
Project Planning and Governance: Maintain integrated technical project plans, milestones, deliverables, RAID logs, critical-path dependencies, and delivery schedules.
Technical Issue Resolution: Partner with architects, application teams, database specialists, integration resources, and implementation partners to resolve technical challenges and delivery constraints.
Testing and Implementation Readiness: Oversee technical readiness for system integration testing (SIT), user acceptance testing (UAT), cutover, go-live, and stabilization.
Environment and Release Management: Coordinate environment readiness, release schedules, deployment dependencies, and change management activities.
Cross-Functional Collaboration: Facilitate working sessions with internal technical teams, external vendors, and business-side program managers to maintain alignment across workstreams.
Risk and Performance Monitoring: Track technical risks, defects, resource constraints, dependencies, and overall delivery performance, escalating issues when needed.
Executive Reporting: Provide clear status updates and executive-level reporting, raising decisions that could affect project milestones or implementation outcomes.
Operational and Regulatory Alignment: Ensure technical deliverables support operational requirements and applicable regulatory expectations within healthcare payer environments.
Delivery Accountability: Challenge assumptions, identify implementation risks, and maintain visibility into progress and readiness without needing to personally configure or develop every technical solution.
Healthcare Technology Experience: At least 8 years of experience in healthcare payer technology implementation or technical project management.
Core Administrative Systems: Demonstrated experience managing complex core administrative system implementations.
Direct QNXT Experience: Hands-on project delivery experience with QNXT implementations, migrations, upgrades, or enterprise integrations.
QNXT Technical Knowledge: Working knowledge of QNXT architecture, system dependencies, batch processing, interfaces, and data structures.
Data Conversion and Deployment: Experience coordinating data migration, system integration testing, defect resolution, and production deployments.
Healthcare EDI Knowledge: Familiarity with healthcare EDI transactions, including 834, 837, 820, and 27X.
Project and Stakeholder Management: Strong project governance, stakeholder coordination, and executive communication skills.
Technical Team Coordination: Experience managing multiple technical teams and third-party implementation partners, including distributed delivery environments.
Healthcare Payer Operations: Understanding of Medicare Advantage, Medicaid, or other regulated healthcare payer environments.
Preferred QNXT Delivery Experience: Five or more years of QNXT-related technical delivery experience is preferred.
Preferred Functional Knowledge: Familiarity with QNXT Claims Processing, Benefits Configuration, Workflow Engine (WFE), and batch operations.
Preferred Database Skills: Working knowledge of SQL and database analysis sufficient to engage technical teams and assess implementation risks.
Preferred Modernization Experience: Experience supporting QNXT conversion, migration, or modernization initiatives.
Preferred Project Tools: Familiarity with Azure DevOps, Jira, Microsoft Project, or similar project management tools.
Preferred Certification: Project Management Professional (PMP) certification.
Preferred Distributed Team Leadership: Experience leading offshore or geographically distributed technical delivery teams.
Preferred Post-Go-Live Support: Familiarity with QNXT production support and post-implementation stabilization.
Professional Approach: Ability to step into an active enterprise implementation, manage competing priorities, maintain delivery visibility, and drive accountability across technical and business stakeholders.
Work Arrangement: 100% remote within the United States.
Schedule: Must be available to work Pacific Time (PST) hours.
Contract Opportunity: Work on a large-scale healthcare payer platform implementation involving complex technical delivery and enterprise coordination.
Professional Impact: Opportunity to influence implementation readiness, technical governance, system integration, and operational outcomes.
Compensation and Additional Benefits: Salary, contract duration, and specific benefits were not provided in the supplied job description.
