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PublicInput develops and supports Software-as-a-Service (Saas) solutions designed for government agencies and their consultant partners to facilitate and manage better communication with the public.
Based in Raleigh, NC, the company was founded with a vision to access and elevate historically underrepresented communities in the municipal and state planning process, while simultaneously streamlining cumbersome administrative work that so often prevents equitable outcomes.
With a shared background in planning consulting, the company’s co-founders believe that technology can play a key role in making government more responsive and representative of communities' broadest needs.
Many engagement solutions only address small parts of the engagement process, offering a piecemeal approach that relies on third-party partnerships to fill in the gaps.
PublicInput uses a unified approach, blending traditional and virtual engagement tactics via one integrated platform.
Reliable, equitable, and simple, our easy-to-use user interface gives governments all the tools needed to facilitate successful public engagement.
PublicInput is driven by the idea that “life is all about the people you meet and the things you create with them.” We are privileged to work with exceptionally talented colleagues to create a meaningful change for governments and society.
PublicInput’s mission is to enable collaborative democracy through technology. This means creating systems that allow governments to build relationships with their community through more reliable communication, lowered barriers to participation, and data analytics to understand what they’re hearing.
That is why we work hard to be the experienced and empathetic innovation partner that state and local governments deserve, while building an exceptional team and company.
The Quality Assurance Engineer is the bridge between our developers and the public agencies who rely on our platform every day. You safeguard the customer experience by anticipating how a system can break — catching glitches, regressions, security gaps, and usability issues before they ever reach a resident filling out a survey or a planner running a public meeting.
In this role, you'll partner closely with engineers, product managers, and customer-facing teams to design test strategies, execute manual and automated tests, and sign off on sprint work. You'll develop a deep understanding of how design and implementation decisions impact scalability, reliability, accessibility, and the overall customer experience.
Software engineering — and QA along with it — is changing rapidly with AI. Our team has embraced this technology to improve velocity, expand test coverage, and produce more readable, well-documented test suites. We expect any candidate to have a solid understanding of AI-assisted engineering and testing tools, and experience applying them as a force multiplier.
Develop and execute comprehensive testing strategies across web and mobile experiences by creating clear, step-by-step test cases that validate features and functionality. Perform manual testing to evaluate the software from an end-user perspective, identifying usability concerns, edge cases, and unexpected defects. Build and maintain automated tests using programming languages and testing frameworks to improve efficiency, accelerate development cycles, and expand test coverage. Conduct regression testing to ensure new updates do not negatively impact existing functionality, with a focus on critical user flows and system integrations. Additionally, integrate automated test suites into Azure DevOps CI/CD pipelines so tests run consistently on builds and pull requests, enabling rapid feedback and supporting high-quality releases.
Collaborate closely with engineers and product managers throughout the sprint cycle to validate user stories, identify and communicate blocking issues early, and provide clear quality sign-off prior to release. Investigate and document software defects by capturing detailed reproduction steps, expected versus actual behavior, environments, and supporting evidence such as screenshots or logs to enable efficient resolution by the development team. Additionally, contribute to larger customer initiatives by developing test strategies, test cases, and supporting quality resources that ensure testing coverage appropriately scales with project complexity, business impact, and risk.
Partner with stakeholders — including product managers, designers, engineers, and support — to understand customer and business requirements. Contribute insights from testing to influence product decisions, improve reliability and observability, and continuously raise the bar on quality across the platform.
Professional Qualifications
Personal Qualifications
This role pays a market-competitive base salary and is eligible to participate in the company’s annual bonus plan.
You may also be eligible for our equity incentive program that awards high-performing employees on an annual basis. These option grants are awarded at the CEO’s discretion to acknowledge employees who have made significant contributions to achieving our goals.
Our offices are based out of Raleigh Founded in the Glenwood South neighborhood of Downtown Raleigh. We’re fortunate to be surrounded by fellow social entrepreneurs and high-growth companies. Glenwood South contains a multitude of restaurants, bars, unique shops and art galleries.
PublicInput is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.
As a condition of employment, you are required to sign and comply with an Employee Confidential Information Invention Assignment Agreement that requires, among other provisions, the assignment of rights to any invention made during your employment at the Company, and non-disclosure of Company proprietary information.
All company offers are contingent upon the completion of a criminal background check. Your employment is at-will and either you or we may terminate your employment at any time, with or without notice.
PublicInput celebrates all people and is committed to working actively towards equity and accessibility for everyone.
We believe society is strongest when everyone is listened to, respected, valued, and able to contribute to the decision-making process, regardless of race, sex, ethnicity, national origin, religious faith, disability status, sexual orientation, or gender identity.
We seek talented individuals whose skills and experiences can help us transform the way government and communities work together.
We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all areas of our company.
