Quality Assurance Evaluator

Primary Function

The PMEL Quality Assurance Specialist applies comprehensive technical knowledge to ensure quality assurance protocols and procedures are fully implemented and executed.

Essential Duties:
•    Monitors overall quality processes and the overall production provided by the PMEL to ensure adherence and compliance with the requirements of the PWS, TO 00-20-14, and other applicable directives.
•    Responsible for performing all Quality Reviews and Process Reviews as selected by the PMEL Automated Management System and directed by the PMEL Program Manager, Quality Manager and PMEL Manager.
•    Identifies trends, facilitates root cause analysis, and makes recommendations for improvement to management at all levels.
•    Prepares QMS records for submission to internal and external agencies.
•    Conducts parameter verification, inspects for physical condition, accuracy, reliability, traceability and safety compliance.  Reports and documents the results.
•    Observes certifying technician perform applicable processes and reports all findings to the PMEL Manager.
•    Operates the PAMS QA module, maintains the PAMS Quality Deficiency Report (QDR), Not Reparable This Station (NRTS), T.O. Deficiency Report (AFTO22) Logs, and Request for Calibration Responsibility Determination (AFTO 45). 
•    Processes completed TMDE through the QA module, and documents results of Quality Program Reviews (QR).  Verifies the correct usage of Maintenance Data Collection (MDC) and Quality Program coding.
•    Continuously monitors laboratory environmental conditions to ensure temperature and relative humidity are maintained within limits established by T.O. 00-20-14.
•    Performs Evaluator Proficiency Evaluations (EPE), as required, on alternate and augmentee PMEL Quality Assurance Evaluators.
•    Performs in-depth and careful analysis of reviews to determine the Root Cause of failures.
•    Collect and compile data for Trend Analysis.  Participate in process to implement corrective actions and make recommendations for continual improvement throughout the PMEL. 
•    Assist PMEL Manager and Technicians in troubleshooting, aligning, repairing, modifying, calibrating, and certifying TMDE
•    Assist PMEL Manager and Technicians III in evaluating training and qualification requirements for all PMEL personnel.  Provide technical guidance and training to technicians as needed.
•    Assist PMEL Manager in duties and responsibilities.  May be required to act as PMEL Manager during absences.
•    The PMEL Quality Assurance Evaluator may be required to perform other related duties to meet the ongoing needs of the organization.

Supervisory Responsibilities
This job has limited supervisory responsibilities. This position has the responsibility and authority to carry out assigned tasks.

Desired Knowledge, Skills & Abilities:
•    Highly knowledgeable of all facets of the US Air Force Metrology and Calibration Program. 
•    Extensive experience in aligning, troubleshooting, repairing and calibrating advanced electrical, electronics, electro-mechanical, physical, dimensional, mechanical, optical, and thermal Test Measurement and Diagnostic Equipment (TMDE) in the assigned Precision Measurement Engineering Laboratory (PMEL).
•    Extensive experience in interpreting block, schematic, wiring and logic diagrams and technical data with the ability to train other technicians.
•    Advanced knowledge in calibration traceability, metrology techniques, laboratory practices and AFMETCAL Program functions and procedures.
•    Excellent computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred.
•    Ability to use the PMEL Automated Management System to ensure accurate data entry and complete reports.
•    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
•    Ability to write routine reports and correspondence.
•    Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff. Will also routinely interact with other crew members.
•    Must possess effective oral and technical written communication skills to clearly communicate information to others.
•    Ability to comprehend all applicable processes and, in turn, teach subordinates on the same.
•    Strong professional customer service skills, including active listening, prompt service and follow-up. 
•    Strong decision analysis and problem solving skills; ability to draw conclusions and justify decisions. 
•    Strong organizational skills with ability to follow established priorities to meet contractual requirements.
•    Must be able to communicate issues to management.
•    Ability to learn and understand corporate policies and procedures and how they relate to goals.
•    Ability to perform basic to advanced mathematical computations.
•    High degree of self-motivation and the ability to work independently.
•    Ability to multi-task.

Required Qualifications:
•    High School Diploma or equivalent. 
•    Minimum of eight (8) years of verifiable positive US Air Force PMEL or calibration technical experience required.
•    Must satisfy background check criteria and be able to obtain a security clearance.
•    Must be able to provide documentation of equipment and area discipline qualifications.
•    Must be able to provide documentation of proven excellent quality record as a calibration technician if applying as a Technician II (or equivalent) to show readiness for progression.
•    Experience to include inspecting, troubleshooting, repairing, overhauling, aligning, calibrating, and certifying TMDE, and metrology laboratory working standards required.
•    Previous Quality Assurance experience preferred