Quality Assurance Manager

Work Location:  4001 Salt Works Road, Medina, NY 14103

Salary, based on experience and other qualifications: $93k - $138k with additional bonus potential  

Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness.

Essential Functions, Duties and Responsibilities:

• Develop and manage processes and procedures for plant quality improvements.

• Oversee day to day activities and manage quality department.

• Develop metrics to measure effectiveness/progress in production quality procedures.

• Review and summarize data to understand trends and issues and to make decisions related to product safety and quality in areas of assigned responsibility.

• Assure the accurate reporting of all relevant department data and activities

• Provide support and decision making in managing situations and issues relative to quality and/or food safety as necessary.

• Assure that direct reports are adequately trained to conduct their jobs

• Leads FDA, BRC and customer audits  

• Coach and counsel direct reports in their performance and professional development.

• Conduct internal audits of Quality and Food Safety programs

• Maintain and communicate knowledge of current regulations on appropriate product technology.

• Responsible for reporting any food safety issues to supervision.

• Safely and accurately perform all duties as required for this position to ensure the safety and quality of our products.

• All other duties as assigned.

Knowledge and Critical Skill Requirements:

• Bachelor of Science in Food Science or related field.

• 7+ years of food industry experience in QA

• 3-5 years of department leadership

• Knowledge of food safety, food manufacturing processes, technologies or other relevant area of responsibility

• Knowledge of FDA and USDA specification regulations and documentation requirements.

• Excellent interpersonal and communication skills (written and verbal)

• Knowledge of thermal processes

• Understanding of food safety and allergens

Preferred:

• Contract Manufacturing experience

• TPM experience​

• SAP experience

Physical Demands:

• Must be able to perform the essential functions of the job with or without reasonable accommodation.

• Must be able to perform the following:  standing, climbing, pulling, and or pushing, carrying, grasping, reaching, twisting, turning and stooping.

• Ability to walk and/or stand for extended periods of time. 

• Good physical condition with the ability to lift up to 50 lbs frequently.

• Good hand/eye coordination, motor skills, 20/20 corrected vision and hearing within the normal range.

Environmental, Health and Safety Requirements:

• Must wear all required personal protection equipment associated with specific manufacturing work environment and job duties as stated in the Employee Handbook, posted policies, or as assigned by leadership personnel.

• Maintain clean and safe working environment and follow all safety policies and procedures, such as lock out/tag out, safe lifting techniques, and all others as instructed.

• Inform Management of any food safety or quality issues or of any processes which become noncompliant with specified requirements.

Food Safety:

• Notify supervision of any repairs or adjustments that are required.

• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.

• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.

• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.

• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.

• Controls further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.