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Harrisonburg, Virginia, United States
Onsite
Quality Assurance Manager Job Description
Job Title: Quality Assurance Manager
Department: Quality Assurance
Reports To: Head of Quality Assurance
FLSA Status: Exempt
Location: Acorn
Work Arrangement: Onsite
Shift / Schedule: 1st shift, Flexible schedule based on business and facility needs
Travel Requirements: Ability to travel to multiple plant locations up to 15–20% of the time
Employment Type: Full-time
Role Overview / Purpose and Scope
The Quality Assurance Manager provides leadership and direction for all plant food safety and quality assurance functions in support of the company’s food safety goals. This role ensures all products produced meet or exceed customer, regulatory, and company requirements related to food safety and quality. The QA Manager serves as a key liaison between the USDA and internal departments, including Sales, Operations, R&D, and Supply Chain, and is responsible for managing FSQA personnel, departmental budgets, audits, corrective actions, and ongoing food safety program compliance.
Key Responsibilities
Manage day-to-day FSQA functions for the facility, including 1st and 2nd processing.
Implement robust quality control processes, conduct inspections, and drive continuous improvement initiatives.
Lead and manage the FSQA team by providing guidance, training, coaching, and mentoring to achieve departmental objectives.
Oversee staffing, overtime management, and budget allocation for the FSQA department.
Conduct regular inspections and audits of production processes, raw materials, and finished products to identify and address quality issues or failures.
Collaborate with cross-functional teams, including Operations, R&D, and Supply Chain, to resolve quality-related concerns and implement corrective actions.
Engage proactively with customer and consumer feedback, conduct root cause analysis, and implement effective preventive measures.
Oversee FSQA data handling, analysis, and reporting processes.
Contribute to the development and execution of food safety and quality programs that support operational excellence, customer satisfaction, financial performance, and market leadership.
Develop and maintain the facility Food Safety Plan.
Ensure HACCP, GMPs, sanitation preventive controls, supply chain preventive controls, and all other prerequisite food safety standards are met according to USDA, FSIS, FSMA, and corporate requirements.
Manage the Allergen Preventive Controls Program, including accurate allergen labeling on finished food products and prevention of allergen cross-contact.
Meet with vendors, customers, quality representatives, and company personnel to discuss and resolve quality concerns as required.
Revise and update the quality control manual to incorporate statistical control programs.
Represent the FSQA function in meetings and complete other duties as assigned.
Compensation: $110,000 - $130,000
Benefits: Farmer Focus offers a competitive total rewards package designed to support team members’ health, financial well-being, and professional growth. Available offerings may include weekly payroll, paid time off and sick leave, semi-subsidized medical coverage, dental and vision plan options, a 401(k) plan with company match, education reimbursement opportunities, employee assistance programs (EAP), and internal learning, development, and career growth programs.
All benefits, programs, and offerings are subject to eligibility requirements, plan terms, and company policies, and may be changed, amended, or discontinued by Farmer Focus at any time.
Qualifications
B.S. or B.A. degree, or equivalent, in Food Science, Meat Science, Poultry Science, or a related field required.
4+ years of relevant experience in a comparable food safety, quality assurance, or plant leadership position.
HACCP certification preferred.
Strong analytical and problem-solving abilities to identify, investigate, and resolve quality issues.
Demonstrated cross-functional team leadership skills, including the ability to coach, mentor, and develop team members.
Proficiency with Microsoft Word, Excel, Outlook, UltiPro, and Workday.
Knowledge of USDA, FSIS, FSMA, HACCP, GMP, sanitation preventive controls, supply chain preventive controls, and allergen preventive controls requirements preferred.
New team members must be able to pass a drug, alcohol and background screening post-offer and prior to the start of their employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of their third day of work.
Work Environment, Physical Demands, and Travel
The Quality Assurance Manager must be able to work in a variety of settings, including the office, outside grounds, and the plant production floor. This role may be exposed to varying plant conditions, including cold areas, warm areas, chemicals, and other site-specific conditions. The position requires the ability to travel to multiple plant locations up to 15–20% of the time.
This position does not have an application deadline. Farmer Focus will recruit until the role is filled.
Recruiter and Agency Disclaimer
Unsolicited resumes or candidate profiles submitted by staffing agencies, recruiters, or search firms to any Farmer Focus employee without a current written agreement and an active, role-specific request from the Recruiting team will be considered the property of Farmer Focus. Farmer Focus will not pay a fee for any placement resulting from the receipt of an unsolicited resume or candidate profile.
All external recruiters and agency partners supporting Farmer Focus searches must comply with applicable federal, state, and local employment laws, including compensation transparency requirements and restrictions on seeking salary history where applicable.
About Farmer Focus
Farmer Focus exists to promote and protect generational family farms by shifting farm-level decision-making and chicken ownership back to farmers and empowering them to farm the way they know is best. We are committed to producing 100% organic and humanely raised chicken that is better for people, the planet, and animals. Our culture is grounded in servant leadership and guided by our CARES values: Community, Accountability, Respect, Excellence, and Stewardship. Our top priorities are people, safety, and quality. At Farmer Focus, our vision is to disrupt the status quo by creating bold opportunities for people who demand more and deserve better.
EOE, including disability/vets
