Quality Assurance Specialist II

*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*

*To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences*

At Peckham, people matter. A whole lot. Working at Peckham means you’ll find a safe space to grow, the freedom to take risks and an opportunity to succeed. When you choose Peckham, you choose more than a job—you join a mission-driven community that values connection, inclusion and personal growth. Our supportive and flexible environment offers holistic and rewarding work experiences tailored to your needs and emphasizing your wellbeing. Integrated into every role is the opportunity to support Peckham’s mission, make a lasting impact on people, and uplift our community.

A Brief Overview
The Quality Assurance Specialist II builds upon foundational QA experience to lead more complex quality initiatives and support broader compliance efforts. This role ensures robust execution of the Quality Management System (QMS), mentors' junior staff, and drives process improvements across production and inspection operations. The Quality Assurance Specialist II collaborates cross-functionally to uphold quality standards and maintain audit readiness for government contracts.

What you will do

• Develop and revise quality documentation, including SOPs and control plans.Review and approve inspection records and corrective action reports.
• Leads audits of production and inpection processes. Conduct risk assessments and recommend mitigation strategies.
• Investigate complex non conformances and led root cause analysis. Oversee corrective and preventive action (CAPA) implementation.
• Coordinate inspection activities across multiple product lines. Validate inspection reulsts agaisnt AQL and MIL-SPEC standards.
• Analyze quality data trends and generate performance dashboards. Present findings to leadership and support audit preparations.
• Ensure adherence to government contract requirements (Berry Amendment, MIL-SPEC).
• Support internal and external audit readiness.
• Provide training, coaching, and mentoring to Quality Assurance Specialist I's and team members.
• Partner with engineering, production, and supply chain to resolve systemic issues.
• Lead Kaizen events and quality improvement projects. Recommend process enhancements based on data analysis.
• Apply knowledge of statistical process control (SPC) and root cause tools (5 Whys, Fishbone).
• Provides guidance to Quality Supervisors regarding daily tasks and assignments with a focus on building quality into garments to reduce the need for inspection.
• Develop the requirements, levels, trainings and improvements for the manufacturing Quality Supervisors and Inspection team.

What you will Need

• Associate Degree in Supply Chain, Business Administration, Logistics Management or related field
• 2 - 4 years of related experience or training.
• 1 + Years experience with ISO-9001 requirements.
• An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.
• Deep understanding of quality systems and methodologies (e.g., ISO 9001, AS9100, MIL-STD)
• Strong proficiency in interpreting technical drawings, and product specifications
• Strong analytical and problem solving skills.
• Advanced knowledge of inspection methods and technical specifications.
• Experience with statistical process control (SPC), root cause tools (5 Whys, Fishbone) and CAPA processes.

Nice to have

• Bachelors Degree in a related field.
• Proficiency in QMS frameworks (ISO 9001) and ERP systems.
• ASQ Certified Quality Inspector (CQI) or Certified Quality Technician (CQT).
• IPC, J-STD, or industry-specific certifications.
• Proficiency with quality software and data reporting tools (Excel, QMS platforms, etc.)
• Ability to adapt effective communications skills and collaborate with a diverse range of people and unique situations to achieve complex objectives.
• Ability to comprehend and utilize technical data such as patterns, blueprints, purchase descriptions, and manufacturing instructions.

At Peckham, you'll join a mission-driven organization committed to supporting growth and creating lasting impact. If you or someone you know is passionate about making a positive impact in a people-first organization, we encourage you to apply and join us on the journey.

Physical Demands: Manufacturing and Logistics

This position requires regular physical activity, including standing, walking, lifting, carrying, and operating heavy machinery. Employees may also engage in bending, reaching, and repetitive motions. Work is conducted in an environment with frequent exposure to noise, artificial lighting, and limited natural light. Occasional exposure to temperature changes, hazards, and heights may occur, requiring adherence to safety protocols.

PHYSICAL DEMANDS

The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER

EEO/AA Employer/Vet/Disabled.  Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATION FOR APPLYING NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:

• Click HERE and you will be directed to the ILRU Directory to find an agency in your area that can assist you
• Click HERE and you will be directed to the American Jobs Center (AJC) finder to locate a center near you
• Email us at careers@peckham.org
• Call us at (517) 316-4000
• Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Business Line:

Manufacturing

Location:

Lansing, MI

Worker Sub-Type:

Staff Member