Quality Assurance Technician

JOB SUMMARY

Cresco Labs is seeking a Quality Assurance (QA) Technician to join our manufacturing team in our facility. As a QA Technician, you will be responsible for assisting with quality-related activities at the facility associated with incoming inspection, start-up verification, in-process verifications & checks, and sampling and inspection of finished products. Product families could include cannabis flower, cannabis oil, manufacturing infused products (vape pens/cartridges), and food products (gummies). This position will also help ensure products are being produced in a manner that meets all specifications and brand consistency. You will also assist in identifying potential quality risks and working with operations personnel to develop improvement opportunities. The ideal candidate must possess a strong attention to detail and experience working within a highly regulated industry. 

CORE JOB DUTIES 

• Performs incoming inspections  

• Performs finished product sampling and inspection  

• Maintains retain library  

• Performs equipment and product line clearances before processing/production runs including but not limited to cleaning and sanitation verification, metal detector checks, and balance checks.  

• Performs regulatory label review and approval prior to start-up  

• Performs in-process verifications to ensure product weights, correct labeling & packaging for transfer.  

• Performs in-process ANSI inspections. 

• Performs verifications on finished product including but not limited to metal detection checks, label review, and record review. 

• Assists in customer complaints and product investigations, helping to assess risk, identify root cause and quarantine product. 

• Inspects packaged orders to ensure correct content and quantities, as deemed necessary. 

• Reviews in-process batch documentation to ensure real-time compliance to product specifications, good documentation practices and written policies/procedures. 

• Monitors compliance to established Good Manufacturing Practice (GMP) guidance. 

• Reviews product quality standards and specifications to make sure they are available during production runs.   

• Complete all required trainings on time.   

• Conducts all duties in compliance with safety rules, applicable SOPs, and other applicable guidelines. 

• Other duties as assigned 

• May require travel to other states or facilities to assist with inspections or quality issues.  

 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Bachelors Degree, OR 1-2 years experience & an Associate Degree, OR 2+ years experience in a production environment   

• Prior experience in a highly regulated industry. Highly desirable: healthcare, medical devices, pharmaceutical, consumer packaged goods (food), FDA, HACCP, or SQ.   

• Prior experience in Quality Assurance or Quality Control function desired  

• Prior experience with product sampling, inspection procedures, customer complaints, product investigations, and CAPA desired  

• Ability to follow written procedures and monitor others for adherence to written procedures  

• Ability to create or update written procedures with site operations personnel, as needed  

• Strong written and verbal communication skills  

• Detail-oriented 

• Utilizes critical thinking to troubleshoot issues, work collaboratively with a team to brainstorm solutions, and implement solutions. 

• Requires work around plant material, which could include exposure to plant pollen and/or dust. 

• Requires ability to sit, stand, kneel, and/or do repetitive actions with your hands for long periods of time.  

• Requires ability to lift up to 50 lbs to torso level.