Quality Assurance Tester

Home entity M&C Digital Americas  

Does the person manage a team? No 

Work location Westlake, Ohio 100% onsite 5 days per week (Not Hybrid) 

Let me tell you about the role 

As a Quality Assurance (QA) Analyst at bp, you will partner with Technology and Business interested parties to define requirements and develop comprehensive testing strategies for Retail, Cstore, Fueling and Restaurant Point-of-Sale (POS) solutions. You will play a critical role in ensuring systems are robust, efficient, secure, and production-ready. 

This role focuses on validating software quality, identifying defects, and ensuring all solutions meet business expectations and compliance standards prior to deployment. 

What you will deliver 

• Collaborate with QA, engineering, and business teams to test enhancements and changes to POS systems  

• Develop, implement, and maintain test plans, test cases, and test scripts across all phases of the software development lifecycle  

• Perform functional, integration, regression, and system testing for POS solutions and transaction workflows  

• Review QA releases prior to production deployment to ensure accuracy, stability, and compliance  

• Validate business and functional requirements to ensure they are testable and met through testing activities  

• Facilitate team member approvals by validating test results and securing sign-off before production releases  

• Identify, document, track, and resolve defects in collaboration with internal teams and external vendors  

• Plan and implement vendor and host testing, including integration and certification testing  

• Maintain detailed testing documentation, reporting, and evidence to support audits and compliance requirements  

• Manage test card inventory, including provisioning, tracking, reconciliation, and compliance consistency  

• Analyze data and test results to provide insights, recommendations, and improvements  

• Support deployment processes and contribute to improving release velocity  

• Provide training, documentation, and subject matter expertise to end users and collaborators  

• Identify and mitigate project risks through proactive analysis and collaboration  

• Ensure alignment to security, privacy, and compliance policies, including PCI and PII requirements  

• Maintain the confidentiality, integrity, and availability of systems and data 

What you will need to be successful (experience and qualifications) 

Essential 

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)  

• 3+ years of experience in QA or software testing, including hands-on execution of test cases  

• Experience creating and executing test plans, test cases, and test scripts  

• Solid understanding of software testing fundamentals and QA processes  

• Ability to validate requirements and ensure alignment with business expectations  

• Experience using Microsoft Office tools (Excel, Word, Visio)  

• Strong analytical, troubleshooting, and organizational skills  

• Effective communication skills and ability to work with both technical and non-technical teams  

• Ability to manage multiple priorities in a fast-paced environment 

• Attention to detail and commitment to quality  

• Problem-solving and critical thinking  

• Strong collaboration and teamwork  

• Continuous learning mindset 

Desired 

• Experience with Retail, Cstore, Fueling and Restaurant POS systems and environments (e.g., NCR StorePoint/Retalix, NCR Aloha, Verifone Commander/C18)  

• Knowledge of payment processing technologies (credit cards, gift cards, EMV, P2PE)  

• Experience in retail, convenience store, or fuel industry environments  

• Familiarity with Atlassian tools (Jira, Confluence) or similar test/issue tracking tools  

• Experience with test automation or scripting (e.g., PowerShell)  

• Understanding of networking concepts, firewalls, and system integrations  

• Knowledge of PCI/PII data security standards and risk identification 

Working Location 

• Requires on-site daily work at Westlake, OH HQ location 

 Working Conditions / Physical Requirements 

• The majority of the work day will be spent working on a POS Lab, PC or attending meetings