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Éire / Ireland
Onsite
Job Purpose :
The Quality Assurance Supervisor is responsible for leading and overseeing all quality assurance and quality control activities across the plant, ensuring that products, processes, and practices comply with internal standards, customer requirements, and regulatory obligations.
The role has a strong hands-on presence on the production floor, combined with responsibility for supervision, performance monitoring, training, reporting, and continuous improvement. The Quality Assurance Supervisor acts as a key quality authority on site and a primary escalation point for quality and safety issues.
Key Responsibilities
Quality Leadership & Supervision
Supervise and support day-to-day quality inspection and assurance activities on the plant floor
Provide clear direction, coaching, and feedback to Quality Inspectors / Technicians
Act as the first point of escalation for quality non-conformances and recurring issues
Promote a strong quality culture and “right first time” mindset across operations
Inspection, Testing & Product Release
Oversee and, where required, conduct in-process and final inspections on finished units
Ensure inspection and test activities are completed in line with procedures and specifications
Review and authorise test documentation, workbooks, and inspection records
Manage and review MRB areas daily, ensuring timely disposition and corrective actions
Ensure no non-conforming product is released from the facility
Quality Systems & Audits
Lead and participate in the internal audit programme, including preparation, execution, and follow-up
Support management reviews through accurate reporting and analysis of quality data
Maintain quality records, procedures, and documentation to required standards
Identify trends, risks, and opportunities for improvement within the quality system
Supplier & Subcontractor Quality
Oversee logging, investigation, and escalation of supplier quality issues
Liaise with the Quality Manager and suppliers to drive corrective and preventive actions
Monitor supplier performance and contribute to supplier quality assessments
Training, Coaching & Development
Deliver on-the-job quality training to address identified gaps or recurring issues
Support induction training for new employees where required
Provide ongoing coaching to production teams on quality standards, best practice, and safety
Ensure consistent understanding of quality requirements at cell and area level
Calibration & Equipment Control
Oversee the calibration system, ensuring all equipment is calibrated, maintained, and recorded correctly
Ensure calibration non-conformances are addressed and escalated appropriately
Coordinate maintenance-related quality and compliance issues
Reporting & Communication
Prepare and contribute to monthly quality performance reports, including Right First Time metrics
Attend and actively contribute to:
Daily production meetings
Engineering / Quality meetings
Report on:
Customer complaints
Supplier quality issues
Product and process-related quality concerns
Lead toolbox talks and quality briefings as required
Health & Safety
Support site Health & Safety objectives by identifying and escalating risks during audits and inspections
Ensure quality-related incidents, near misses, accidents, and corrective actions are recorded and closed
Promote safe working practices and compliance with H&S requirements
You will also be expected to carry out any additional duties that may be assigned to you by the company from time to time.