It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Essential Duties and Responsibilities
Quality Management System / ISO 9001 Support
- Support development, implementation, and maintenance of the Madix Quality Management System.
- Assist with ISO 9001:2015 readiness activities, including procedures, records, audits, risk assessments, training, and management review inputs.
- Create and maintain quality procedures, SOPs, work instructions, forms, inspection records, and process flow documentation.
- Support document control and record control activities through SharePoint, Q-Connect, SAP, or other approved systems.
- Participate in internal audits, layered process audits, product audits, and process audits.
- Help identify gaps in compliance, process control, training, inspection, and documentation.
Corrective Action / RCCA / Customer Complaints
- Lead or support root cause investigations for internal defects, customer complaints, supplier issues, escapes, and recurring nonconformances.
- Manage corrective actions using 3P, 5 Why, fishbone, RCCA, containment, corrective action, and effectiveness verification methods.
- Support Field Quality Reports, customer complaints, replacement reviews, and external CARs.
- Ensure quality review occurs when customer complaints or no-charge replacements meet defined risk, cost, quantity, or repeat-issue thresholds.
- Track corrective actions to closure and verify actions are effective.
- Communicate findings clearly to production leaders, quality leadership, and cross-functional teams.
Shop-Floor Quality Support
- Provide daily quality support to manufacturing areas such as stamping, roll forming, press brake, welding, robotic welding, paint, woodshop, assembly, packaging, and shipping.
- Support first-piece, last-piece, hourly inspection, certified operator checks, and production verification activities.
- Assist operators and team leaders with interpreting drawings, dimensions, tolerances, inspection requirements, and defect standards.
- Develop practical shop-floor quality controls, visual standards, setup sheets, inspection aids, and go/no-go gauges.
- Evaluate defects such as wrong dimensions, weld issues, paint defects, rust, burrs, dents, camber, twist, poor fit, missing parts, and packaging damage.
- Support containment activities, sorting, rework decisions, MRB disposition, scrap review, and product release decisions.
Inspection, Measurement, and Process Control
- Develop inspection plans, check sheets, sampling plans, and quality control methods.
- Support calibration and proper use of inspection tools including calipers, micrometers, tape measures, height gauges, feeler gauges, paint mil gauges, and go/no-go fixtures.
- Assist with receiving inspection, in-process inspection, final inspection, product audits, and supplier quality checks.
- Use data to identify trends in defects, warranty, complaints, MDRs, CARs, and inspection failures.
- Apply basic statistical tools such as Pareto charts, trend charts, control charts, capability studies, PPM, scrap rate, defect rate, and COPQ.
- Recommend process changes to reduce variation and improve quality at the source.
Supplier and Material Quality
- Support supplier rejection activities, incoming inspection, supplier communication, and supplier corrective actions.
- Investigate material-related defects such as rust, incorrect gauge, camber, hardness, twist, paint issues, damaged material, and nonconforming purchased parts.
- Work with Materials, Purchasing, and Production to contain supplier issues and prevent production disruption.
- Assist with supplier scorecards, approved supplier list inputs, and supplier quality performance tracking.
Systems and Data
- Use SAP, Q-Connect, Power Apps, SharePoint, Excel, and other systems to document inspections, defects, rejections, corrective actions, and quality records.
- Support improvement of quality apps, dashboards, inspection forms, and reporting tools.
- Enter, review, and analyze quality data for accuracy and completeness.
- Prepare quality reports for daily tier meetings, weekly quality reviews, management review, and customer/supplier discussions.
- Help standardize quality data collection across departments and sites.
Benefit Details
- Group Health Insurance
- Company Paid Group Term Life
- Dental, Vision, Short Term Disability, Long Term Disability, and Critical Care
- 401k – Eligible day one of employment (Contributions can be from 1% to 50% of salary. Company match of up to 4% quarterly based on safe harbor election)
- Holidays – 9 per year (Eligible after 30 days of employment)
- Vacation time
- Educational Assistance
- Employee Assistance Program
- Onsite Clinic – Free medical visits
- Safety and Attendance incentives
- Employee Appreciation Days
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
