Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.
The Quality Assurance Engineer I is responsible for continuously improving the quality of the company’s product line by preventing, quickly detecting, and validating product and process defects, to deliver market and customer driven business results. You will evaluate the test results, prepare change requests, and generate measures to assess the product quality. In this role you will work with an integrated team of developers, product managers, product owners, and system analysts for test planning, test Automation and execution, and product validation.
Sponsorship, in any form, is not available for this position.
Location: Remote, US – Eastern/Central Time zones Preferred
Why work on this team?
- You want to work on a high‑transactional platform that directly impacts patient experience, where quality and reliability truly matter
- You are excited to be part of a team that continually improves processes and enhances platform capabilities
- You approach testing pragmatically — driving complete coverage, elevating risk when needed, incorporating stakeholder input, and owning outcomes.
- You are a quality evangelist who is passionate about delivering high‑performing, functional software to the healthcare industry
- You want to learn new approaches to Quality at the speed of AI!
What you will be doing
- Assigned to a Scrum team, you will be developing test plans, test scenarios and test cases based on the business, user, and functional/nonfunctional requirements
- Participating in daily stand ups, sprint planning and refinement meetings
- Utilizing JIRA for project planning and tracking
- Collaborating with the Product Owner and Engineers on a regular basis
- Conducting automated tests using user-level test automation tools and/or behavioral-driven test scenarios
- Validating and documenting the completion of testing and development processes to ensure compliance standards are met
- Learning new things & sharing your knowledge with others
What are the qualifications, skills, & experience of an ideal candidate?
- Exposure to an Agile/Scrum environment preferred; we operate in 2-week sprints
- 1+ years of experience in quality assurance and testing best practices (internships, co-ops, or project work considered)
- Exposure to writing test automation, front end and/or back end, with a desire to grow automation skills
- Working knowledge of JavaScript, Python, C# (or similar languages used for test automation and tooling)
- Familiarity with an IDE (VS Code, Eclipse, or similar) to run and debug automated tests, and basic source control workflows (commit changes, create pull/merge requests)
- Familiarity with test management and manual/automated testing tools for regression, cross browser, and functional testing
- Basic understanding of cloud concepts (AWS, Azure including environments, deployments, and cloud‑hosted architectures)
- Exposure to continuous integration tools (GitLab CI for pipeline execution and test integration)
- Ability to write clear, reproducible, high quality bugs and defects
- Exposure to API testing with tools such as Insomnia or Postman
- Exposure to Cucumber and Selenium WebDriver is preferred
- Ability to work within team and cross-functionally to deliver outcomes and demonstrate partnership and collaboration at all stages of the SDLC, working to raise Quality throughout the Availity organization
- Foundational knowledge of underlying technologies supporting the applications under test i.e., REST API’s, HTML, CSS, JavaScript, Java, SQL, SFTP, microservices, and cloud architecture
How will the ideal candidate use AI as an Efficiency Multiplier?
- Uses AI-assisted tools (e.g., Copilot‑style tools) to improve testing efficiency, such as drafting test scenarios, accelerating automation development, analyzing failures, and supporting root-cause investigation — with human judgment and verification
- Leverages AI to support test completeness by identifying gaps, exploring edge cases, and assessing risk across functional and non-functional scenarios
- Applies AI to summarize test results, logs, and failures to raise awareness, communicate risk clearly, and support timely escalation
- Uses AI responsibly to speed analysis and decision-making while validating outputs before applying them to testing or release decisions
Nice to have
Availity culture and benefits:
- Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!
- Culture is important to us and there are many ways for you to make your mark here!
- We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.
- Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
- We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
- We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
- Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
- Interested in furthering your education? We offer education reimbursement!
- Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
- Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.
Next steps:
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.
Interview process:
- Recruiter resume review
- Manager resume review
- Recruiter video interview
- Manager video interview
- Panel video interview
Video Camera Usage:
Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.
Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.
Disclaimers:
Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.
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