Quality Engineer II - Web & Mobile

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company.

We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place.

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Position Overview

We are seeking a Senior Quality Engineer to drive risk-based validation and ensure the quality, reliability, and real-world performance of our web applications, including responsive mobile experiences.

This role goes beyond traditional testing. You will partner across the SDLC to identify risks early, validate design decisions, and ensure systems behave as expected in real-world conditions. You will play a key role in evolving how we approach quality—shifting from test execution to a layered validation model that emphasizes prevention, design resilience, and system-level confidence.

The ideal candidate brings strong experience in modern quality practices, a systems mindset, and the ability to challenge assumptions, improve validation strategies, and help teams transition to a more proactive, risk-driven approach to quality.

Key Responsibilities

Risk & Early Validation

• Identify and challenge risks early by contributing to requirement and design reviews, including failure mode analysis
• Ensure requirements are clear, testable, and aligned with expected system behavior

Validation Strategy & Execution

• Define and execute risk-based validation strategies across automated and exploratory testing
• Ensure validation coverage reflects real-world usage and risk—not just test count

System-Level Quality & Confidence

• Validate end-to-end system behavior and uncover gaps through exploratory testing
• Assess and communicate quality risks to support informed release decisions

Collaboration & Enablement

• Partner with engineering, product, and UX to embed quality throughout the SDLC
• Support developer-owned quality through effective unit and integration testing

• Continuous Improvement & AI Enablement

• Leverage AI tools to improve test design, coverage, and insight into gaps
• Continuously improve validation approaches and contribute to evolving quality practices

• Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• 5+ years of experience in software quality engineering, with a focus on web applications
• Strong understanding of modern quality practices, including risk-based validation and test strategy
• Experience with both automated and exploratory testing approaches
• Experience working in Agile/Scrum environments
• Strong analytical, problem-solving, and critical thinking skills
• Excellent communication and collaboration abilities

• Preferred Qualifications

• Experience with modern test automation tools (e.g., Playwright, Cypress, Selenium)
• Familiarity with API testing tools (e.g., Postman, REST clients)
• Experience contributing to CI/CD pipelines and build validation processes
• Exposure to performance, load, or security testing
• Experience testing responsive/mobile web applications
• Experience leveraging AI tools to improve testing or validation practices

What we offer:

We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents

Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.  Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors