Quality Engineer - Site Call Management

Title: Quality Engineer – Site Call Management  

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Position Summary:

This position is responsible for investigating product quality concerns from datacenter sites (primarily prior to site hand-over to customer).  This includes investigating issues, creating quality notifications, issuing QM Orders to support rework, issuing corrective action requests and compiling monthly reports.

Key Accountabilities:

• Investigate site call quality issues received from datacenter sites to determine whether complaints are valid.
• Create Quality Notifications in SAP to document the issues and generate QM Orders where rework is required.
• Conduct investigations to determine which departments are responsible for causing discrepancies at site and issue corrective action requests.
• Compile Quality Alerts and issue within the company as needed.
• Compile monthly reports to summarize site call quality issues at data center sites.
• Use data analysis to identify improvement projects.
• Participate as a team member in problem solving exercises.
• Provide accurate and timely feedback and data to Key Account Quality and management regarding the status of priority topics and quality concerns.
• Keep management abreast of progress, developments, and pending problems.

Basic Requirements: 

• Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
• Bachelor’s degree in Mechanical or Electrical Engineering plus 3 years quality experience with large industrial equipment or 7 years quality engineering experience with large industrial equipment.

Preferred Qualifications:

• Good knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the production of internal combustion engines.
• Good knowledge of quality control, raw materials, manufacturing processes, costs, and other techniques for maximizing the effective manufacture of engines
• Familiar with plant operations and equipment
• Knowledge of Rolls-Royce Solutions components and products
• Strong knowledge of internal combustion engine performance requirements
• Working knowledge of gauge and test equipment
• Strong knowledge of geometric tolerating and related gauges
• Self-starter possessing strong initiative and teamwork

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. 

30 Jun 2026; 00:06$73,120 - $118,820-AnnuallyMankato, MN

Benefits

The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.
 

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.