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South Hill, Virginia, United States
Onsite
Why work for us?
Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before.
With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we’re always looking for top talent ready to bring their best. Come grow with us!
About the Role
The Quality Manager is responsible for leading all quality functions within a thermal engineered materials manufacturing environment. This role ensures product quality, drives continuous improvement in quality systems, and fosters a strong quality culture across the plant.
This is a highly hands-on position requiring regular presence on the production floor, working closely with operators and supervisors to reinforce standards, resolve issues, and promote a proactive approach to quality.
Key Responsibilities
Lead and manage all site quality activities, ensuring compliance with internal standards and customer requirements
Supervise and develop a team of Quality Inspectors, including oversight of incoming material inspections and testing/calibration activities
Actively engage on the production floor to build strong relationships with operators and promote a positive quality culture
Create, maintain, and update work instructions and quality documentation to reflect current processes and improvements
Manage customer complaints, ensuring timely response, investigation, and resolution
Lead root cause investigations using structured methodologies (8D, 5 Whys, Fishbone, etc.)
Own and manage CAPA processes, ensuring corrective actions are effective and sustainable
Develop and implement scrap reduction plans, including tracking, analysis, and reporting of key quality metrics
Establish and maintain Control Plans to ensure consistent process performance
Monitor and analyze process capability using CPK/PPK and drive improvements where needed
Support and participate in PPAP processes for new or modified products
Performance & Quality Systems
Track and report key quality KPIs (scrap, rework, customer complaints, first-pass yield, etc.)
Ensure robust documentation and standardization of quality processes
Identify trends and proactively address systemic quality issues
Partner with operations and engineering to improve process capability and product consistency
Culture & Leadership
Maintain a strong, visible presence on the plant floor; lead by example
Build a culture of accountability, ownership, and pride in quality
Coach operators and supervisors on quality expectations and best practices
Encourage open communication and collaboration across departments
Qualifications
2+ years of management or supervisory experience (required)
3+ years of experience in a quality role within a manufacturing environment (required)
Strong working knowledge of PPAP, Root Cause Analysis (8D, 5 Whys, etc.), Control Plans, and Process Capability (CPK/PPK)
Experience managing customer complaints and CAPA processes
Proven ability to lead teams and drive measurable quality improvements
Strong communication skills with the ability to effectively engage production floor employees
Preferred Qualifications
Bachelor’s degree in Engineering, Quality, or related field (preferred, not required)
Experience in industrial, materials, or process manufacturing environments
Familiarity with quality management systems and auditing processes
Experience with data analysis tools (Excel, Minitab, etc.)
At Alkegen, we strive every day to help people – ALL PEOPLE – breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation, and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.
Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class.
