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Position Summary:
The Quality Manager is responsible for ensuring the highest standards of product quality and operational excellence. This role supports the development, implementation, and maintenance of a robust quality management system, as well as leading a team of quality professionals to drive continuous improvement and adherence to industry standards. This role’s leadership is essential in enhancing product quality, reducing defects, and optimizing processes, ultimately contributing to the company's reputation and customer satisfaction.
Essential Duties and Responsibilities:
- Quality Assurance and Control: Oversee quality control processes, including inspection, testing, and monitoring to ensure products meet specified quality and safety standards.
- Continuous Improvement: Partner with Global Quality Team(s) to lead efforts to identify, analyze, and address quality issues, implementing corrective and preventive actions to drive ongoing improvement.
- Quality Team Leadership: Recruit, train, and manage a team of quality professionals, providing guidance and support to ensure departmental goals and objectives are met.
- Quality Metrics and Reporting: Establish and maintain quality performance metrics, generating regular reports for management review and decision-making (PPM, Scrap, COQ, Systems Compliance, etc)
- Supplier Quality Management: Collaborate with suppliers to ensure incoming materials and components meet quality standards and drive supplier performance improvement initiatives.
- Regulatory Compliance: Stay current with industry regulations, standards, and certifications, be the management representative for all relevant ISO standards, ensuring the manufacturing plant complies to and maintains certification to the required standards (ISO 9001, IATF 16949, ISO 14001, etc).
- Quality Management System Development: Collaborate with Global Quality Team(s) to develop, implement, and maintain an effective quality management system in compliance with industry standards and regulatory requirements.
- Root Cause Analysis: Utilize root cause analysis techniques to investigate and resolve quality issues, preventing their recurrence.
- Customer Focus: Maintain a strong customer focus by monitoring customer feedback, addressing complaints, and implementing strategies to enhance customer satisfaction.
- Cross-Functional Collaboration: Collaborate with other departments, such as production, engineering, and logistics, to align quality goals and drive process improvements.
- Audits and Inspections: Coordinate and participate in internal and external audits, working to resolve any findings and ensuring a culture of quality and compliance.
- Leads or participates on APQP teams as appointed. Prepares and presents technical and program information to team members and management and ensures compliance.
- Oversee all phases of inspection including first Article Inspection, PPAP, and receiving and in-process inspection.
Supervisory Responsibilities:
Supervises a department of quality team members.
Required Qualifications:
- Bachelor's degree in engineering, quality management, or a related field. A master's degree is a plus.
- Proven experience in quality management within a manufacturing environment, with a minimum of 5 years of relevant experience.
- In-depth knowledge of quality management systems, methodologies, and tools, including Six Sigma, Lean, and statistical process control.
- Strong leadership and team management skills, with a track record of developing and leading high-performing quality teams.
- Excellent problem-solving and analytical abilities, with a focus on root cause analysis and continuous improvement.
- Comprehensive knowledge of relevant industry standards and regulations (e.g., ISO 9001, IATF 16949, PPAP, APQP, etc.) with IATF 16949 Lead Auditor training/certification preferred.
- Effective communication skills, both written and verbal, to interact with cross-functional teams and customers.
- Strong project management skills and the ability to handle multiple projects simultaneously.
- Detail-oriented with a commitment to delivering the highest levels of product quality.
- Certification in quality management (e.g., ASQ Certified Quality Manager, Six Sigma Black Belt) is a significant advantage.
CVG IS AN EQUAL OPPORTUNITY EMPLOYER
Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.
Visa Sponsorship
At this time, we are not providing sponsorship for this role. Applicants must be authorized to work in the country of the job posting location on a full-time basis.
No Unauthorized Referrals from Recruiters & Vendors
Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.
Career Scam Disclaimer
Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG’s website to verify the authenticity of any employment opportunities.
