Quality Specialist

What You'll Get to Do

The Quality Control Specialist is focused on process observations, analysis, audits & inspections of fabricated metal building products (doors, frames, skylights, curtainwall), & reports to the Plant Manager.This role is perfect for a self-starter with strong attention to detail who's comfortable owning issues end-to-end. As a vital member of the Quality Department, this is an opportunity to build a career with an industry leader.

Job responsibilities include:

• Own Material Discrepancy Report (MDR) investigation & resolution. Serve as the dedicated point person driving root-cause analysis & corrective action to closure on customer complaints, partnering directly with operators & supervisors
• Monitor daily processes & material while conducting audits of specified quality checks
• Assist with addressing reported internal quality issues
• Gather, enter & analyze process data to create reports that facilitate improvement
• Analyze & assist with problem solving, root cause analysis & corrective actions; participate in implementation of corrective actions with process owners
• Serve as the calm, credible go-to for accept / rework / reject decisions on nonconforming material on the shop floor
• Help modernize the plant's quality inspection documentation
• Facilitate & coordinate tracking and follow-up on any rejected order, discrepancy, MDR, or complaint
• Partner informally with the metal-processing side's Quality Specialist to share best practices across the campus

What We Are Looking For

• Excellent written & oral communication skills
• Ability to work independently with minimal supervision & maintain quality standards
• Capable of working under pressure, especially while addressing customer complaints/MDRs
• Ability to use standard hand measurement devices (calipers, micrometers, square & protractor), with the ability & willingness to learn other process-specific measurement instruments
• Ability to read die and/or engineering drawings, blueprints, tolerances & specifications
• Strong Microsoft Office skills, especially Excel, with general comfort in data entry & analysis
• Commitment to working safely & supporting the facility's safety efforts
• Must be capable of lifting up to 50 pounds occasionally
• Comfortable being the point person on material inspection sign-off decisions
• Basic process knowledge of manufacturing operations related to metal processing and/or fabrication
• Prior experience with Epicor, SAP, or similar ERP/quality systems
• Defect-tracking system experience
• Prior blueprint-reading experience specific to building products, doors/frames, curtainwall, or glazing