Quality Technician

Help grow a safer, cleaner, healthier future for everyone, every day.

Crowcon Detection Instruments Ltd is looking to recruit a Quality Technician to join the Quality team. Reporting to the Quality Engineer, the role will provide practical and analytical support for product and process quality activities across manufacturing, suppliers and products.

Key responsibilities

• Carry out defined product, component and goods-in inspections, measurements and functional tests.
• Support investigations into product and component non-conformances, returned products and warranty concerns.
• Gather, organise and analyse data to support root cause investigations and corrective actions.
• Maintain clear and accurate inspection, test, investigation and quality records.
• Support containment activity where a product or component quality concern is identified.
• Assist with quality activities associated with concessions, deviations and engineering changes.
• Work collaboratively with Manufacturing, Engineering, Testing & Verification, Technical Support and Supply Chain to resolve quality issues.
• Review warranty and product-quality information to identify recurring failure modes, trends and emerging concerns.
• Prepare clear reports, metrics and visualisations that communicate product and warranty performance.
• Following training and demonstration of competence, perform defined ongoing product and performance verification testing.
• Record and report verification results, recognise unexpected outcomes and escalate concerns appropriately.
• Identify practical opportunities to improve product quality, manufacturing processes and Quality department processes.

Essential skills and experience

• A practical, methodical and technically curious approach.
• Good attention to detail and a strong commitment to accurate record keeping.
• Ability to follow defined technical procedures and test methods.
• Confidence working with technical equipment and manufactured products.
• Ability to collect, organise and interpret numerical data.
• Good written and verbal communication skills.
• Ability to work collaboratively across different functions.
• Willingness and ability to undertake significant technical training.
• Good judgement to recognise unexpected results and escalate concerns.

Desirable skills and experience

• Previous experience within a manufacturing, engineering, laboratory, test, inspection or Quality environment.
• Experience using measurement, laboratory or test equipment.
• Understanding of basic Quality principles and problem-solving techniques.
• Experience analysing and presenting data using Excel, Power BI or other analytical and reporting tools.
• A technical qualification or relevant practical experience in engineering, instrumentation, electronics, chemistry, physics, data analytics or another applied science discipline.
• Experience of inspection planning, product testing or developing controlled test methods.
• Knowledge of gas detection, sensing technologies, instrumentation or electronic products.
• Awareness of ISO 9001 or another Quality Management System.

Previous gas-detection experience is not essential. Appropriate technical training will be provided. Product performance testing involving gases or specialist equipment will only be undertaken independently after the required training has been completed and competence has been demonstrated.

The role is based at Crowcon Detection Instruments Ltd, 172 Brook Drive, Milton Park, Abingdon, Oxfordshire, OX14 4SD.

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