At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
About You and This Role
Dow has an exciting opportunity for a Research & Development/Technical Service & Development (R&D/TS&D) Technician. Locations include Freeport, TX / Midland, MI / Auburn, MI / Collegeville, PA / Virtual Office, United States.
In this role, you will provide hands-on technical support for research, product and application development, analytical testing, process development, technical service, and/or pilot plant activities. You will work closely with scientists, engineers, technologists, technicians, and other technical professionals to safely prepare, execute, and document experimental and operational activities.
You are a self-starter who can identify, prioritize, and accomplish multiple tasks in a laboratory, pilot plant, or manufacturing-support environment. You will use your technical knowledge and experience to execute experiments and testing, operate and maintain laboratory or process equipment, troubleshoot problems, generate reliable technical data, and support the development and optimization of products, processes, applications, and test methods.
As you develop proficiency through training and experience, you will build expertise in relevant equipment, instrumentation, analytical methods, work processes, and technologies. You will be accountable for the safety, quality, accuracy, and timely completion of your work and will collaborate with others to identify improvements in laboratory, analytical, and operational performance.
Responsibilities
- Work as part of a technical team supporting scientists, engineers, technologists, and other stakeholders in the development, testing, optimization, and commercialization of products, applications, and processes.
- Safely prepare, conduct, monitor, and document laboratory experiments, analytical testing, pilot plant activities, and other technical work.
- Execute routine and non-routine experimental or analytical procedures using established methods, procedures, and work processes.
- Develop experimental plans for review and approval by appropriate technical resources and execute approved plans.
- Perform analytical and physical testing using applicable laboratory instrumentation and techniques, which may include chromatography, spectroscopy, titrations, physical property testing, and other relevant methods.
- Operate, monitor, calibrate, troubleshoot, and perform routine maintenance on laboratory instruments, analytical systems, pilot plant equipment, machinery, and related systems.
- Monitor equipment, process conditions, instrumentation, and control systems and respond appropriately to deviations or equipment issues.
- Collect, organize, analyze, document, communicate, and archive experimental, analytical, and process data using appropriate electronic systems and software.
- Communicate technical observations, results, deviations, and recommendations to scientists, engineers, project teams, customers, and other stakeholders.
- Prepare data tables, charts, summaries, and other technical documentation to support studies, projects, and customer needs.
- Apply established quality practices to ensure the accuracy, reliability, and integrity of analytical and experimental data.
- Troubleshoot analytical methods, instrumentation, laboratory equipment, and process-related issues and work with appropriate technical resources to identify solutions.
- Support the development, implementation, and improvement of test methods, experimental procedures, instrumentation, equipment, and work processes.
- Introduce or support new procedures associated with new instruments, methods, equipment modifications, or new equipment.
- Develop technical expertise in specific laboratory procedures, analytical methods, equipment, process operations, products, or applications.
- Maintain appropriate equipment, calibration, maintenance, and experimental records in accordance with established procedures.
- Identify and implement opportunities to improve safety, quality, reliability, productivity, efficiency, data quality, and work processes.
- Coordinate activities with other laboratories, pilot plants, manufacturing organizations, technical teams, and support functions as needed.
- Provide technical support to internal stakeholders and, where applicable, customers in support of product, application, or technical service needs.
- Share technical knowledge and provide guidance or training to other team members on established equipment, methods, and work processes as appropriate.
- Follow all applicable Environmental, Health & Safety, operating discipline, quality, change management, and facility requirements.
- Complete assigned technical and safety training and maintain required qualifications for assigned work.
Required Qualifications
- A minimum of a High School Diploma or GED/equivalent and 3 or more years of relevant laboratory, manufacturing, technical, or process operations experience, OR A minimum of an Associate's degree in Process Technology, Chemistry, Biology, or a similar science or technology-related field.
- A minimum requirement for this U.S.-based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
- Ability to work the schedule associated with the assigned role. Depending on the position, this may include a 12-hour rotating shift schedule, nights, weekends, holidays, and overtime.
- Ability to work safely in a laboratory, pilot plant, or manufacturing-support environment.
- Ability to follow established procedures, technical work processes, safety requirements, and quality systems.
Preferred Qualifications
- Bachelor's degree in Chemistry, Biology, Chemical Technology, Chemical Engineering, Materials Science, or another related science or technical discipline.
- Previous experience in a research and development, technical service, analytical laboratory, industrial laboratory, pilot plant, manufacturing, or process operations environment.
- Experience with analytical techniques such as Gas Chromatography (GC), chromatography, spectroscopy, titration, or physical property testing.
- Experience operating, calibrating, maintaining, or troubleshooting laboratory instrumentation or process equipment.
- Experience with electronic laboratory or chromatography data systems such as OpenLab or similar systems.
- Experience organizing, analyzing, and summarizing experimental or analytical data.
- Proficiency with Microsoft applications such as Word and Excel and the ability to learn new software and electronic systems.
- Experience developing or improving test methods, experimental procedures, equipment, or technical work processes.
- Strong prioritization, problem-solving, organizational, and time-management skills.
Your Skills
- Laboratory Instrumentation: Ability to safely operate, monitor, calibrate, troubleshoot, and maintain laboratory and analytical instrumentation to support reliable technical results.
- Analytical Testing: Ability to perform routine and non-routine testing using appropriate scientific methods and instrumentation to evaluate material composition, quality, properties, or performance.
- Laboratory and Process Safety: Knowledge and application of established safety protocols, operating discipline, hazard controls, and work processes in laboratory, pilot plant, or manufacturing environments.
- Analytical Thinking and Problem Solving: Ability to evaluate technical problems, interpret data, troubleshoot equipment or processes, and select appropriate solutions using scientific reasoning and established procedures.
- Continuous Improvement: Ability to identify and implement improvements to methods, equipment, processes, safety, quality, productivity, and laboratory or operational performance.
Physical Requirements
Must be willing and able to perform applicable physical requirements of the position, with or without reasonable accommodation, including:
- Wear required personal protective equipment, including safety glasses/goggles, hearing protection, protective clothing, safety footwear, and other required PPE.
- Wear respiratory protection and/or fall-protection equipment where required.
- Stand and walk for extended periods of time.
- Perform frequent bending, reaching, lifting, pushing, and pulling.
- Lift and/or move materials weighing up to approximately 50 pounds.
- Climb stairs and ladders.
- Perform repetitive-motion tasks associated with laboratory or technical work.
- Work around laboratory equipment, process equipment, machinery, and hazardous materials.
- Work in tight or restricted spaces where required by the assignment.
Additional Requirements Where Applicable
Depending on the specific location or assignment:
- Ability to work a 12-hour rotating shift, including nights, weekends, and holidays, may be required.
- Overtime may be required.
- Certain site-based roles may require possession of, or eligibility to obtain, a Transportation Worker Identification Credential (TWIC).
- Additional site-specific safety, training, certification, or operating qualifications may be required.
Additional Notes
- This position does not offer relocation assistance.
Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping, cinema tickets, gym memberships and more.
- Additionally, some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.
