We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
Rowan is looking for a Recruiter to support our hiring and growth initiatives, ensuring an exceptional employee experience! Reporting directly to Senior Director, HR, this position will serve as one of the primary recruiters supporting the hiring of our Rowan Nurses and will support the full recruitment life cycle. The Recruiter will be responsible for attracting, hiring, and retaining the best talent for Rowan. The Recruiter will work closely with the Human Resources team to ensure all future and current employees at Rowan have the best experience possible.
What you'll do:
- Support full-cycle recruiting at Rowan, including posting and refreshing job listings, tracking candidate progress, scheduling interviews, and maintaining timely communication with candidates.
- Review and screen applications, conduct initial video interviews, and assess candidates’ experience, skills, and cultural alignment; recommend qualified candidates for next steps.
- Build and maintain proactive candidate pipelines by market.
- Partner with Human Resources Business Partners and hiring managers to identify talent needs and inform recruiting strategies that support timely and effective hiring.
- Serve as a primary recruiter for Rowan Nurses, supporting new studio openings and ongoing staffing needs across existing locations.
- Develop and implement creative sourcing strategies aligned with role requirements and market needs, with a particular focus on attracting talent for hard-to-fill roles and challenging markets.
- Drive the recruiting process forward by proactively following up with hiring managers on interview feedback, candidate next steps, and outstanding actions to ensure a timely and positive candidate experience.
- Ensure a positive candidate experience by guiding candidates through the interview process and providing timely, respectful communication regarding their status.
- Train and support hiring managers on recruiting best practices and use of the applicant tracking system (ATS).
- Prepare and extend offers to selected candidates in alignment with company guidelines.
- Support new hire processing and onboarding activities as needed.
- Maintain accurate and up-to-date candidate records within the ATS and internal systems.
- Ensure compliance with all applicable federal, state, and local employment laws, as well as company policies.
- Perform other duties as assigned.
Experience we're looking for:
- Bachelor's degree in Human Resources or related field and/or equivalent experience.
- 2+ years' experience in managing all phases of the recruitment and hiring process in a fast-paced, high-growth environment
- Prior high-volume nurse recruitment experience is highly preferred.
- Track record of proven success in building a talent pipeline
- A passion for finding and matching the right people at the right time to the right role
- Excellent verbal and written communication skills
- Excellent interpersonal skills with good negotiation tactics
- Proactive and independent with the ability to take initiative
- Excellent time management skills with a proven ability to meet deadlines
- Familiarity with laws, regulations, and best practices applicable to hiring and recruitment
- Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems (i.e., Lever)
- Working understanding of human resource principles, practices, and procedures.
- HR Certification (APHR, PHR, SHRM-CP) credential preferred.
- Proficient with Google Docs, Microsoft Office Suite or related software
What you bring to the table:
- A cooperative and positive attitude; someone who is genuinely excited to be a part of what Rowan is building.
- Exceptional listening skills and the ability to build trust across all levels of an organization.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced environment.
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.
Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!
Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).
