Location:
HHS Home Office
Pay Rate:
Salary - Salary Plan, 65,000.00 USD Annual
Work Shift:
Job Description
Location: Remote (US)
Pay: $65,000–$70,000 per year
Anticipated Start Date: January 2027
Keep HHS’ recruiting engine running smoothly by providing first-line support for Workday Recruiting, our applicant tracking system, and the sourcing and screening tools our recruiters rely on every day. This fully remote role trains and supports new recruiters, resolves system issues, and helps maintain clean, compliant candidate data so our recruiting team can focus on finding great people. We’re interviewing now for a January 2027 start.
Responsibilities
Responsibilities
- Provide first-line resolution of Workday Recruiting tickets and troubleshoot routine recruiter issues, escalating complex cases as needed
- Support day-to-day system questions from recruiters and operators, including access, navigation, and general troubleshooting
- Deliver hands-on training and setup for Workday and other recruiting platforms
- Provide ramp-up support and shadow new recruiters during their first weeks to reinforce proper system use and procedures
- Review candidate prescreening results daily and flag discrepancies or concerns to systems leadership
- Assist with routine recruiting reports and data requests, often on quick turnarounds
- Assist systems leadership with Workday release testing and validation as capacity allows
- Partner with recruiters and operators to reinforce proper system usage and best practices
Skills
- Technical Aptitude: Comfortable learning new software systems and platforms quickly
- Data Skills: Comfortable working in spreadsheets to clean, organize, and summarize data under tight deadlines
- Attention to Detail: Ability to manage repetitive, process-driven tasks accurately
- Communication: Effective written, spoken, and non-verbal communication, including the ability to explain systems to non-technical users
- Interpersonal Skills: Ability to interact with individuals at all levels of the organization
- Customer Service: Service-oriented mentality with a focus on exceeding expectations
- Decision Making: Sound judgment on when to resolve an issue independently and when to escalate
- Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
- Business Ethics: Demonstrate integrity, respect, and discretion when handling candidate and employee information
- Organization: Ability to effectively manage tasks in a fast-paced environment
Requirements
- 1–2 years of experience supporting, troubleshooting, or training others on software systems in any industry
- A technically driven mindset with the ability to learn new platforms quickly and work independently after training
- Strong spreadsheet skills (Excel or Google Sheets), including sorting, filtering, lookups, and pivot tables, with the ability to turn around data requests quickly and accurately
- Reliable high-speed internet and a quiet, dedicated workspace
Not Required But a Big Plus
- Experience with Workday (Recruiting or HCM) or another ATS such as iCIMS, Greenhouse, Lever, or Taleo
- Experience in HR systems or recruiting operations
- Experience as an ATS super-user, trainer, or point of contact for a recruiting team
- Degree in Information Systems, Computer Science, Human Resources, Business Administration, or a related field
- Experience in a healthcare or high-volume recruiting environment
- Familiarity with Indeed, LinkedIn Recruiter, or similar sourcing platforms
Build Your Career in Recruiting Technology.
This role is designed to grow with you. As your Workday expertise deepens, you’ll take on a larger part in evaluating and testing Workday’s semiannual releases and in implementing new features that shape how our recruiting team works.
What We Offer
- Paid time off (vacation and sick)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employee assistance program (EAP)
- Employee resource groups (ERGs)
- Career development and ongoing training
Important to Know
- This position has an anticipated start date of January 2027.
- Veterans and candidates with military experience are encouraged to apply.
- HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.
Who is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
