Regional Manager EU & Outsourced Payroll

, Poland

Job Family Group:

Human Resources Jobs

Worker Type:

Regular

Posting Start Date:

November 10, 2026

Business Unit:

Human Resources

Experience Level:

Experienced Professionals

The annual base salary range for this position:

zł375,600.00 - zł562,800.00

Individual pay will be based on various factors such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

Job Description:

What’s the role

 

If you are passionate about rethinking how Global Payroll is delivered at Shell and leading solutions that ensure employees are paid accurately, efficiently, consistently and to the highest standards, then this is your opportunity. As Regional Manager EU & Outsourced Payroll, you will play a senior leadership role in shaping and delivering the Global Payroll Strategy, strengthening operational excellence, driving vendor performance, and enabling a world-class pay experience across a complex regional and outsourced payroll landscape.

 

The Regional Manager EU & Outsourced Payroll is responsible for the performance, governance, transformation and strategic direction of payroll operations across the assigned European countries and outsourced payroll delivery scope. The role provides senior leadership to Payroll Managers and payroll professionals, acts as the escalation point for complex and high-risk payroll matters, and ensures strong alignment between country delivery, vendor operations, global process standards and Shell business priorities.

 

The role will provide integration across the regional cluster in terms of strategy, communication, culture, operational discipline and transformation. It will also play a critical role in managing outsourced payroll service delivery, strengthening vendor governance, improving controls, and co-creating the future state payroll organisation with the Head of Global Payroll and the wider leadership team.

What you’ll be doing

 

Strategic Leadership

 

• Develop and execute the payroll strategy for the EU and Outsourced Payroll portfolio.
• Partner with the Head of Global Payroll to deliver Shell's global payroll vision and operating model.
• Drive standardisation, simplification and continuous improvement across payroll services.
• Lead regional transformation programmes and technology-enabled change initiatives.

 

Payroll Operations

• Accountable for payroll performance, compliance and service delivery across assigned countries and outsourced payroll operations.
• Ensure payrolls are processed accurately, on time and in compliance with legislative and Shell requirements.
• Act as the senior escalation point for critical payroll issues and operational risks.
• Drive operational excellence and robust controls across the payroll landscape.

Vendor & Outsourcing Management

• Own strategic relationships with external payroll providers and managed service partners.
• Monitor vendor performance against contractual obligations, service levels and business outcomes.
• Drive vendor governance, issue resolution and service improvement initiatives.
• Ensure effective management of outsourced payroll operations and associated risks.

Leadership & Capability Building

• Lead and develop Payroll Managers and senior payroll professionals.
• Create a high-performing, inclusive and engaged payroll community.
• Build succession pipelines and strengthen payroll capability across the region.
• Coach leaders through organizational and digital transformation.

Risk, Governance & Controls

• Ensure compliance with payroll, finance, tax, risk management and control requirements.
• Partner with Payroll Assurance, HR, Finance, Legal and Audit stakeholders.
• Drive effective risk identification, mitigation and remediation.
• Maintain a strong control environment and compliance culture.

Stakeholder Management

• Build trusted relationships with senior HR, Finance, Tax, Digital and Business stakeholders.
• Influence strategic decisions impacting payroll operations.
• Represent Global Payroll in senior leadership forums and transformation programmes.
• Translate complex payroll challenges into practical business solutions.

What you bring

 

When it comes to leading the EU and outsourced payroll portfolio, your collaborative engagement style, strong operational discipline and forward-thinking mindset will be essential. You will motivate teams, influence senior stakeholders, manage vendor partners, challenge the status quo and play a key role in delivering a world-class pay experience as Shell continues to transform Global Payroll.

 

Furthermore, you will have:

 

• Extensive experience in payroll, HR operations, finance operations, shared services or business services leadership.
• Significant experience leading multi-country payroll operations in a complex, matrixed organisation.
• Strong knowledge of payroll governance, statutory compliance, tax, controls, operational risk and audit requirements.
• Proven experience managing outsourced payroll providers, service partners or complex vendor relationships.
• Demonstrated ability to lead geographically dispersed teams and build performance through others.
• Strong executive presence, communication skills and ability to influence senior stakeholders across HR, Finance, Tax, Legal, Digital and the business.
• Experience leading transformation, change management, process improvement and technology-enabled payroll or HR operations initiatives.
• Commercial and financial acumen, with the ability to manage service performance, risk, cost and business outcomes.
• Strong judgement in complex or ambiguous situations, with the ability to balance employee experience, compliance, controls and operational delivery.
• A continuous improvement mindset, with LEAN, operational excellence or similar process improvement experience being an advantage.
• High energy, resilience and curiosity, with the ability to build trust, foster collaboration and lead through

What we offer

 

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

 

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.

 

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

 

Shell Poland

 

Shell has been present in Poland for 34 years and is one of the country's leading energy companies. Shell activities in Poland span retail fuels, lubricants, fleet solutions, electric vehicle charging infrastructure, renewable energy and low-carbon energy solutions. With a network of more than 450 retail sites across the country and a growing portfolio of energy solutions, Shell supports both individual and business customers while contributing to the energy transition.

 

Shell Kraków

 

Shell Kraków is one of the company's largest business operations centres globally and the second largest office in Europe. Established in 2006, the office employs more than 4,600 people representing 66 nationalities and supports Shell businesses and customers around the world. Teams in Kraków provide expertise across a broad range of functions, including Finance Operations & Data, Customer Operations, Trading & Supply, Contracting & Procurement, Legal, HR Operations, Corporate Relations and Technical Assets Operations. More than half of the roles in Kraków are highly specialised or managerial positions, reflecting the strategic importance of the office within the global organisation.

 

In 2026, Shell Kraków celebrates its 20th anniversary. Over the past two decades, the office has evolved from a local service centre into a strategic hub supporting Shell businesses around the world, playing an important role in the company’s growth both in Poland and globally.

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